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Brown-Daub Kia

Easton, PA

4.8
3,055 Reviews
Brown-Daub Kia of Easton is a dealership you can count on! Complete transparency with our customers; you know what we know. Brown-Daub Kia of Easton is your trusted, convenient, and competitive service department when it comes to keeping up with your vehicle's maintenance. For more information go to www.browndaubkia.com
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3600 William Penn Hwy

Easton, PA

18045

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Showing 3,055 reviews

October 09, 2024

I’ve been coming to this dealership for over 15 years and will continue to return when I need a new car. More

by leslie4488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Brown-Daub Kia responded

Thank you, Leslie, for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 09, 2024

A great dealership to work with. Have purchased 4 vehicles from them and have continued to have our cars serviced there. More

by rsamend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Brown-Daub Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2024

Explained every step in easy to understand detail. Even with the late arrival it didn't feel rushed to make a decision. More

by dasek49515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
lindsey barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2024

I had a good experience. The salesperson was very friendly and patient as me and my mom selected our new car. More

by dasek49515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

October 04, 2024

Walter is great to work with but the policy’s of the dealership is not fair. When you bring your car in at 7am and you don’t get your car back until 4pm because you are not willing to sit there for a More

by ROBERT.COCCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

October 03, 2024

I presume this is related to my recent service appointment. The service advisor Mr. Frits was helpful, efficient, and courteous. Totally satisfied with my experience, and as I'm a "morning person" More

by James F. Rowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Brown-Daub Kia responded

Thank you, James, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ed and our team, and we look forward to working with you again.

October 03, 2024

Always have a great experience and they have a helpful and friendly staff and the service is always good More

by RBCAHILL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2024

Bill was great. I’m very happy with my new car. The experience was excellent! More

by The256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Brown-Daub Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Bill! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 01, 2024

Had a great time buying my new Sorento. Brown daub is a great dealership. Love my new car More

by hebicobi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2024

Purchased new sorrnto in June Screen was now working Kept car for 22 days Next day out again In total serviced car three times had car for over 45 days Was told that they never heard of Lemon law More

by breonrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dalton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Brown-Daub Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Steve Parr General Manager/Vice President 610.829.3009

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