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Brown-Daub Kia

Easton, PA

4.8
3,057 Reviews
Brown-Daub Kia of Easton is a dealership you can count on! Complete transparency with our customers; you know what we know. Brown-Daub Kia of Easton is your trusted, convenient, and competitive service department when it comes to keeping up with your vehicle's maintenance. For more information go to www.browndaubkia.com
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3600 William Penn Hwy

Easton, PA

18045

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Showing 3,057 reviews

October 07, 2023

All of the employees that I interacted with were friendly, informative, and helpful. They helped make sure to me get into a new car super close to my old payment amount. Overall I had an easy pleasa More

by dianamarie27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Parr, Shawn Parr, Crystal Todd, Tim Mullen
Oct 08, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Brown-Daub Kia are glad to have you as a customer.

October 06, 2023

Everything went smoothly. I felt very appreciated. I will be sure to recommend to my friends. Gabrielle was very professional and receptive to my needs. More

by jacqui.black
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Parr
Oct 08, 2023 -

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business, Jacqui, and hope to see you again soon!

October 05, 2023

Brought my Kia Sorento in for oil change and inspection. .... they tried to claim I needed $1,100 of work! Wanted to replace both taillights for $600 (fingernail crack on each), windshield wipers and oil pa More

by carrigjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Fritts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Tim Mullen
Oct 07, 2023 -

Brown-Daub Kia responded

Thank you so much for your response , we need to know if we did not meet your expectations. I did some checking into your service history and could not find some of the items in question. I did look up the price of your type of tail lights, they are LED lights witch requires the full assembly. The price of a Kia tail light is $546.67 each plus labor to install them. Please give me a call at 610-829-3009 so we can review your issues. Thanks again I really appreciate your input and business !! Steve Parr

Oct 07, 2023 -

carrigjj responded

Yes, you did not meet our expectations. The 2017 Kia Sorento does not have LED taillights. I purchased the complete assembly off Amazon for less then $150 a piece and took less then 10 minutes to install. The Oil pan was not leaking as I was told, the windshield wiper blades were not required to be replaced and the other mechanic I went to passed the inspection. In fact I showed him the old taillights and he told they worked fine and did not need to be replaced. We did not get your multipoint inspection report as we should have. In the past you lost my car and delivered it to another customers house. I will not be recommending you or taking anymore of my cars there. I find your shop unprofessional and untrustworthy and just want others to be aware.

Oct 07, 2023 -

Brown-Daub Kia responded

Sorry you have a 2020 sorento in your name . Your 2017 is in another name in your household, the price for Kia tail lights for that one was quoted at $298.57 each . Again sorry for any misunderstanding , $1000 was for all the work . You can call me at 610-829-3009 if you would like to. Thanks again and have a great day !!

October 01, 2023

Car purchase transaction for the 2016 Hyundai Elantra went well. I still need a better receipt for my cashier's check which shows the Brown-Daub Kia letterhead on the receipt. Reference # 101185. I would More

by ALEXHEESE0521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Beth Wong
Oct 02, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Alex, feel free to contact us at your convenience.

September 30, 2023

Fast and efficient work on my car. Everyone was pleasant and friendly. Car was returned clean and in order. More

by WOLFN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
Oct 02, 2023 -

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

September 28, 2023

Excellent customer service. Issue with a dent. She scheduled appointment. Fixed right away! No charge. This dealership goes over and above! Can’t say enough good things about he More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Todd, Tim Mullen
September 26, 2023

Good, clear Communication througout the process. Work was done quickly and my needs were accomodated. Thanks, Kia! More

by parryd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 26, 2023

The team was awesome. I came into test drive but went home with brand new car and a great deal. Thank for making it such a positive and pleasant experience. More

by cedelfi48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 25, 2023

This was the first time we were at Brown-Daub Kia and everyone was very friendly and helpful’ More

by JGODOWN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. Bill and our team appreciate your business and hope to see you again soon!

September 25, 2023

Outstanding professional and easy going customer service! !! The best dealer ever thus far!! I highly recommend this place! More

by Yserulle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Parr
Sep 26, 2023 -

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

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