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Brogan Cadillac Totowa - Service Center

Totowa, NJ

4.3
126 Reviews

126 Reviews of Brogan Cadillac Totowa - Service Center

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April 17, 2025

Brogan's service department is the best. I couldn't be happier with their service. More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Brogan Cadillac Totowa responded

We are grateful to have earned your business, Gary. Thanks for taking the time to leave us a review! - The Brogan Cadillac Team

April 11, 2025

I HAVE RECEIVED EXCELLENT SERVICE AND RON WAS VERY HELPFUL. HIS FRIENDLY ATTITUDE REALL IS APPRECIATED. More

by DON QUIJOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Brogan Cadillac Totowa responded

We're delighted to hear that Ron provided excellent service and a friendly experience at Brogan Cadillac! Thank you for sharing your positive feedback with us, Don.

April 05, 2025

Brogan Cadillac is courteous , professional and efficient . I have been a customer of Brogan’s for 15 years and could not be more satisfied with both their sales and their service. Highly recommended by me! More

by BBonder38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Brogan Cadillac Totowa responded

Thank you for your continued loyalty and support over the past 15 years! We're delighted to hear that you've had such positive experiences with both our sales and service teams at Brogan Cadillac. Your recommendation means a lot to us!

March 31, 2025

They were very professional and kept me updated the whole time, the experience was great! More

by al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 01, 2025 -

Brogan Cadillac Totowa responded

Al, thank you for taking the time to write Brogan Cadillac a review!

March 27, 2025

I have been coming to Brogan Cadillac for over 20 years never had a problem or complaint always very professional More

by irenemuller0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Brogan Cadillac Totowa responded

Irene, thank you for your loyalty and kind words about Brogan Cadillac! We're delighted to know you've consistently had a positive experience with us over the years. Looking forward to serving you in the future!

March 26, 2025

Kailyn was very friendly and kept me informed to the progress of my service. She was also very accommodating. More

by kd2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jailyn
Mar 26, 2025 -

Brogan Cadillac Totowa responded

It's wonderful to hear that Kailyn provided friendly and accommodating service during your visit at Brogan Cadillac. Keeping you informed is a top priority for us, so we're glad she met your expectations!

March 10, 2025

Nice facility. Good people. Prices for services are high though. Give a free oil change like dealerships used to More

by rldconsultant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Brogan Cadillac Totowa responded

Thank you for your feedback on Brogan Cadillac! We're glad to hear you enjoyed our facility and team. We appreciate your suggestion regarding service pricing and will take it into consideration.

February 26, 2025

The Service at Brogan Cadillac always exceeds my expectations love the place. They communicate through the whole process and the results are always great. Thank you More

by rogerseferian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Brogan Cadillac Totowa responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Brogan Cadillac consistently exceeds your expectations. We appreciate your support and look forward to serving you again!

January 22, 2025

Beautiful facility, my vehicle was done in great time , Great staff made my experience Amazing , well be back before spring thank you . 5 star service More

by INTERNATIONAL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Brogan Cadillac Totowa responded

We're delighted to hear that you had an amazing experience with our team at Brogan Cadillac! Thank you for the kind words and we look forward to welcoming you back before spring. Safe travels until then!

January 01, 2025

Always great service our service advisor Tony is the best always updates me with what is going on with my car while I’m waiting More

by Mike53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Brogan Cadillac Totowa responded

We're delighted to hear that Tony keeps you well-informed during your visits at Brogan Cadillac. Thanks for sharing your positive experience with us!

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