Brigham-Gill Village CDJR
Natick, MA
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Vee was amazing! We spent at least 20 minutes in the car going over all the electronics before I even test drove it. He is incredibly knowledgeable and patient. Even after I bought and picked up the car t going over all the electronics before I even test drove it. He is incredibly knowledgeable and patient. Even after I bought and picked up the car this past Monday (Aug 6), he has been available to answer all my questions and encouraged me to stop by any time and he would walk me through anything I was having trouble with. Vee is a "keeper"! Paul was also great. The Jeep I wanted, a 2012, was at another dealer, and he worked diligently to procur the vehicle for me. He was also readily on hand to answer my questions. The reason I gave Customer Service a "4" was because I waited 2 hours to finalize my purchase. I paid cash. I understand it was the end of the month, (I paid for the Jeep on July 31st), but I felt, since it was the end of the month, they should have taken that into consideration and had another finance person available. I love my Jeep, and look forward to many years with it. I only hope my service experience is as wonderful as my purchasing experience was! More
It has been a great pleasure to deal with V. He is am amazing helpful caring and knowledgable person. Overall the dealership is an excellent place to do business with. All staff members are working with amazing helpful caring and knowledgable person. Overall the dealership is an excellent place to do business with. All staff members are working with enthusiasm care and courtesy. I certainly highly recommend the dealership to my family members and friends whenever they are interested in doing business with Jeep-Chrysler. More
Bill Munroe was unbelievable. Got me the best deal I could possibly get, very patient while I made up my mind, friendly and funny, got my car ready and perfect to pick up the next day, even picked me up could possibly get, very patient while I made up my mind, friendly and funny, got my car ready and perfect to pick up the next day, even picked me up from the train station so I could get my car. Above and beyond any and all of my expectations for a car dealer. Bravo! More
I have serviced with this dealer since moving from NYC to Boston and they have hands down the best service department in the state. This was my first purchase and I was very happy to work with Luis. He was s Boston and they have hands down the best service department in the state. This was my first purchase and I was very happy to work with Luis. He was super friendly, didn't waste my time and understood I wanted to make this happen as quickly as possible. As I was driving off, he made that extra little bit of time for me to make sure I understood key features in the car. Luis got why I came, made the process as easy as possible for me, and hopefully he will still be there next time I buy a car! More
Mr. Munroe was very helpful during my visit to Brigham-gill. He got me set up with my vehicle and was also able to resolve an issue with the cars registration when i cameleft in to pick it up, and Brigham-gill. He got me set up with my vehicle and was also able to resolve an issue with the cars registration when i cameleft in to pick it up, and in about one hour I was in the road! More
Bill was absolutely great to work with. He took the time to let me look at all my options and he was not pushy at all. Overall my experience working with him was so easy that I would recommend all of my fr to let me look at all my options and he was not pushy at all. Overall my experience working with him was so easy that I would recommend all of my friends to go see him. More
Had a great experience shopping here! Price was best around and Bill was the utmost professional! Start to finish in 24 hours!! Highly recommend. Financing made simple! Robert was a pleasure to work wi around and Bill was the utmost professional! Start to finish in 24 hours!! Highly recommend. Financing made simple! Robert was a pleasure to work with More
I shopped at 2 dealerships but decided on Brigham Gill mainly due to salesman Luis Toledo. He was very easy going but attentive to my needs and did not pressure me in any way. He also kept in touch with m mainly due to salesman Luis Toledo. He was very easy going but attentive to my needs and did not pressure me in any way. He also kept in touch with me by email and phone to check if I needed more information or assistance. The other showroom never got back to me until 5 days later. I visited the showroom 3 times before making a decision and each time was welcomed with open arms and test drove on 2 occasions. I felt very comfortable in the showroom and thought the display and range of vehicles was well represented. More
Patrick was amazing to work with. A pleasure and true professional for the entire process. Car salesman should take a page out of Patrick's book. They would sell more cars for sure! professional for the entire process. Car salesman should take a page out of Patrick's book. They would sell more cars for sure! More
We were directed to this dealership by another previous customer, who told us about the non-nonsense pricing. We had been to another dealer who had a low invenotry of Jeeps. Brigham-Gill had a much large customer, who told us about the non-nonsense pricing. We had been to another dealer who had a low invenotry of Jeeps. Brigham-Gill had a much larger selection, and at better prices. We found the team to be professional and not high-pressure. It has been a great overall experience, and we will recommend them to future car buyers. More



