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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,309 Reviews

1,309 Reviews of Brickell Buick & GMC - Service Center

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April 20, 2020

Great group of dedicated employees. Went in for a yearly oil change and check up, they didn’t tKe long at all and did a great job, returned my car cleaned and ready to go! More

by 4HERBERT
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Betty Serrano, Onix Hernandez
Apr 20, 2020 -

Brickell Buick & GMC responded

We appreciate your business and our team looks forward to serving you again soon! Mario Diaz, GM mario.diaz@brickellmotors.com

April 17, 2020

Responsive Service Veronica and the team were extremely friendly and responsive in taking care of my service needs after my Yukon stopped starting. Will definitely cont More

by JORGEMALVAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Apr 17, 2020 -

Brickell Buick & GMC responded

Jorge, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear that Veronica helped make your experience a pleasant one here at Brickell Buick & GMC. Mario Diaz, GM mario.diaz@brickellmotors.com

April 17, 2020

Best Service Advisor ever !!! excellenct service. I was a concerned with a noise that i believed came from the compressor and she reassured me that it was normal and not to freak out. More

by Rosy
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Apr 17, 2020 -

Brickell Buick & GMC responded

Thanks for sharing your thoughts about your experience with Brickell Buick & GMC. We were happy to help and hope to see you again soon! Mario Diaz, GM mario.diaz@brickellmotors.com

April 08, 2020

Jonathon is always professional and suggests service that is needed, he’s been taking great care of my truck. He always keeps me apprised on how things are going and eta on completing More

by THOMAS.LANGONE
Recommend Dealer
Yes
Employees Worked With
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz
Apr 08, 2020 -

Brickell Buick & GMC responded

Thomas, thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and the team, and please don't hesitate to let us know if we can be of further assistance. Mario Diaz, GM mario.diaz@brickellmotors.com

March 31, 2020

I was disappointed the last time I can’t I had to get out of character with the staff they just want your money is all I have to say! More

by MDINGLE43
Recommend Dealer
No
Employees Worked With
The manager I don’t no his name , Jonathan Diaz
Mar 31, 2020 -

Brickell Buick & GMC responded

Dear MDINGLE43, We are sorry to hear of you poor experience. Based on the limited information I have on this particular car, I have reviewed our service records regarding all 2017 BUICK Regal's we have serviced so far this year. From what I can see, all of our work was done complimentary... You are welcome to call me directly so we may better understand how to better assist you. Respectfully, Mario R. Diaz, GM 305-777-2801 direct line

March 31, 2020

Best costumer service in the city amazing people , great attention everyone treats you very nice, professionalism at his best would recommend to anyone best of the best More

by Cotorogelio1225
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez, Veronica Yaugel, Jonathan Diaz
Mar 31, 2020 -

Brickell Buick & GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Buick & GMC. Please don't hesitate to reach out if you need anything else. Mario Diaz, GM mario.diaz@brickellmotors.com

March 27, 2020

Best service I have ever received from a car dealership service center. Great to know that I’m going to have a place to service my car that I can trust. More

by Hpiedra
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Mar 28, 2020 -

Brickell Buick & GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Mario Diaz, GM mario.diaz@brickellmotors.com

March 23, 2020

Great experience, friendly and professional service, Betty Serrano súper profesional, was on top of he service provided to my car and kept me informed, great job!!!! More

by Anabel1220
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
Mar 23, 2020 -

Brickell Buick & GMC responded

Thank you, Anabel! We appreciate your business and it's great to hear that Betty provided top service to you during your car service. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Buick & GMC. Mario Diaz, GM mario.diaz@brickellmotors.com

March 19, 2020

The service was great the person at your device Dept did a super good job attending me. Very happy thank you all. See you soon. More

by Claudiorafaelm65
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Betty Serrano
Mar 19, 2020 -

Brickell Buick & GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Buick & GMC, we look forward to having you as one of our valued customers for many more years to come! Mario Diaz, GM mario.diaz@brickellmotors.com

March 17, 2020

Veronica was very helpful and explained how the process would go during the repair. Very grateful for the way she treated me and helped me out in anything I need. More

by ACONESA22
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Mar 17, 2020 -

Brickell Buick & GMC responded

We are very happy to hear Veronica provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mario Diaz, GM mario.diaz@brickellmotors.com

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