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Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
1,936 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 1,936 reviews

August 16, 2024

Very proffesional . Well manners . Very kind on time . Good mechanic . Work on car was quickly. More

by CAPITANCHANITO108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 16, 2024

Service department delayed my appointment locked my keys in the car, damaged my vehicle when attempting to remove the keys, then had no replacement parts for the reason why it was being serviced, then told More

by elica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Vila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cabellero Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Izquierdo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Ramon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Violeta Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Guerrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Brickell Buick & GMC responded

Elica, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (786) 833-7053 so we can work towards a resolution. We look forward to hearing from you.

August 09, 2024

Very good service, i was very satisfied with the costumer service and the ethic of the service department thanks. More

by xx.IRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
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Aug 12, 2024 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

August 07, 2024

El mejor dealer del sur de la Florida el vendedor super capacitado , excelente atención por parte de Pedro Vila . More

by LIOFALVENDING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Brickell Buick & GMC responded

¡Apreciamos su evaluación positiva sobre su reciente experiencia con nosotros! Si tiene más preguntas, ¡no dude en comunicarse!

August 06, 2024

Mala experiencia le instalaron el sistema de parqueo, pero lo que hicieron fue desactivarlo. No funciona me vendieron un carro sin sistema de parqueo y dos años después se lo instalan y no funciona y el More

by MELQUIOSORIO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Brickell Buick & GMC responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (786) 833-7053 when you have a chance. Thank you, and we look forward to hearing from you.

August 06, 2024

so surprised how this dealership is refreshing and has it together so much better than other dealerships I have had vehicles at. Yesenia and Stephanie so responsive and helpful !! mechanic Germaine is amazi More

by makllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
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Aug 09, 2024 -

Brickell Buick & GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Salesman was good and very nice. Financial division not good at all and they try and put in as many fees as they can and if you don’t catch the fees, they stick them to you. More

by Lnayaconstructioninc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Betances
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Brickell Buick & GMC responded

We truly appreciate your honest feedback. Please reach out to us at (786) 833-7053 when you can so we can address this situation directly. Thank you and have a great day.

July 07, 2024

Great service, guidance and attention to customer needs. They arraigned transportation while truck got serviced, very convenient More

by herick71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Brickell Buick & GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2024

Una excelente atención y buen conocimiento sobre el trabajo que brinda a los clientes que la visitan More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
Report | Print
Jul 08, 2024 -

Brickell Buick & GMC responded

Miguel, ¡muchas gracias por la reseña positiva! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

July 06, 2024

I have the car I wanted, it's the most important thing. They work with me and we reached an agreement. More

by ALBE-REYES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Tellez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Report | Print
Jul 08, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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