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Brewster Subaru

Brewster, NY

5.0
2,623 Reviews

3751 Danbury Rd.

Brewster, NY

10509

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2,623 Reviews of Brewster Subaru

January 22, 2024

This was my first time dealing with Brewster Subaru and it was the best experience ever? Mitch Pollack was great he understood what I was looking for and made it too easy in leasing a new Crosstrek. I coul More

by Kap64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchel Pollak
Jan 22, 2024 -

Brewster Subaru responded

We're so glad to know you had a great experience with Mitch at Brewster Subaru! It's fantastic that he could assist in finding the perfect Crosstrek for your needs. Enjoy your new ride and don't hesitate to reach out if there's anything else we can do for you!

January 19, 2024

I had a great experience. Mitch made everything so easy and is very knowledgeable. He is great! More

by camila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchel Pollak
Jan 19, 2024 -

Brewster Subaru responded

Camila, we're thrilled to hear that you had a great experience with Mitch & the team here at Brewster Subaru! We're grateful for your business and hope to work with you again in the future!

January 16, 2024

Very easy to deal with, professional and I have gotten more than 10 cars here over the years. More

by jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris A, Rich Johnson
Jan 17, 2024 -

Brewster Subaru responded

Thank you for your loyalty and for trusting us with your business over the years! We look forward to serving you again in the future. Have a great day! - The Brewster Subaru Team

January 15, 2024

We have purchased several cars from Brewster Subaru and we could not be more pleased. From the Sales Staff, to the General Manager (Nelson) and the Finance Manager (Rich), they make the experience most pl More

by nob2179
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo, Rich Johnson
Jan 16, 2024 -

Brewster Subaru responded

Hi Nob! We're delighted to know that you've had multiple positive experiences with our team at Brewster Subaru! It's great that Nelson, Rich, and the rest of the staff have made your visits enjoyable. Thanks for recommending us - we look forward to continuing to serve you in our new facility!

January 12, 2024

Very nice people, very courteous and friendly, however we have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As More

by Junior Mintz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nelson DeMelo, Rich Johnson, Andre Reid
Jan 29, 2024 -

Junior Mintz responded

It's now Monday, January 29th, 17 days after my last post. My daughter finally received her permanent registration Friday. She was without the use of her car for over three weeks. Fortunately, it was merely inconvenient and not seriously problematic. She still doesn't have the title. In the meantime she's had dire letters from the bank holding the lien saying they don't have the title, from her insurance company saying they can't confirm her registration, it's been a real mess. I haven't had a complete explanation, but as best I can gather from the bits and pieces of information I have gotten I believe the story is this: When my daughter bought the car the dealer was not in possession of the title and the lien release from the previous owner. There was forty-five day temporary period where they could gather that stuff and get the permanent registration. For whatever reason, they didn't get the lien release and the title and weren't able to register the car before the temporary registration expired. So we're finally able to use the car, but the absence of the title is still concerning.

January 08, 2024

We received excellent sales and service from Kristen Hetzer and Rich Johnson. They were both knowledgeable, efficient, friendly, and helpful in answering all our questions, showing us all the features More

by lhelmbold1122
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Johnson, Kristen Hetzer
Jan 08, 2024 -

Brewster Subaru responded

We're glad to know that Kristen and Rich provided you with excellent service at Brewster Subaru! It's great to see they were able to help answer all your questions about the 2024 Impreza. We appreciate your recommendation and see you again! Enjoy your new ride!

January 06, 2024

Two different friends recommended Mitchel Pollack for me to talk with about certified pre-owned Subarus (this is my first Subaru after many years of loyalty to cars from another brand). Mitchel was able More

by L
Recommend Dealer
Yes
Employees Worked With
Mitchel Pollak
Jan 08, 2024 -

Brewster Subaru responded

We're so glad to know that Mitchel was able to assist you in finding the right vehicle for your needs here at Brewster Subaru. We appreciate your recommendation and are here if you have any more questions or need further assistance!

January 05, 2024

This is our first Subaru and dealing with Brewster Subaru was the best experience ever! Andre and Rich were professional, super friendly, courteous, and funny. Not pushy and candid. Really down to earth. Bo More

by llee84754
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson, Andre Reid
Jan 05, 2024 -

Brewster Subaru responded

Hey Lee! We're delighted to know that your first Subaru purchase experience with Andre, Rich, and our team at Brewster Subaru was a positive one! Thanks for recommending us - we appreciate it! Have a great ride!

January 04, 2024

We are long time owners of Subaru vehicles. Our experience with Brewster Subaru was one of the best…Mitchel Pollack, our salesperson was the best. He took the time to answer all our questio More

by mgsch31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson, Mitchel Pollak
Jan 04, 2024 -

Brewster Subaru responded

We're delighted to know that you had a great experience with Mitchel and Rich at Brewster Subaru. Our team is always here to answer any questions and make the process as seamless as possible for our customers. Thanks for choosing us! Have a great ride!

January 03, 2024

Andre and Rich over at Brewster Subaru are a great team. This is our fourth car with them and enjoy the experience each time. I Highly recommend. More

by geessgot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla, Rich Johnson, Andre Reid
Jan 03, 2024 -

Brewster Subaru responded

We're delighted to know that you've had a great experience with our team at Brewster Subaru for the fourth time. We appreciate your recommendation and see you again! Enjoy your new ride!

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