Brewster Subaru

Everyone was very helpful and made this purchase quick and simple. If buying a subaru work with Brewster Subaru. and simple. If buying a subaru work with Brewster Subaru. More

My 4th lease from Brewster Subaru. That should speak for itself. This dealership goes above and beyond customer care. I now have a beautiful car at a great price and had a terrific sta That should speak for itself. This dealership goes above and beyond customer care. I now have a beautiful car at a great price and had a terrific staff to work with. My 4th lease with Roy. He is always a pleasure to work with. I simply cannot say enough about this dealership. Roy, Nelson, Rich provide an excellent customer experience. Rich was very friendly and helpful during the closing process making it a pleasure to continue doing business here. Just want to add that the service dept has always been great as well. More

Had a pleasant experience with this Subaru team and dealership. Rich was very informative and helpful with the closing process and made it a smooth transaction. Our questions were fully acknowledged an dealership. Rich was very informative and helpful with the closing process and made it a smooth transaction. Our questions were fully acknowledged and completely answered. It was a clean and organized dealership. I would recommend this to anyone looking for a new Subaru and to work with Anthony Pilla and Rich Johnson. More

This was the least stressful car buying experience I have had in a very long time. had in a very long time. More

Overall, I love the people at Brewster Subaru! I’ve had many good experiences there, with Rich (finance) Mitch (sales) Nelson (GM), Patrick (mgr) Danny (service) Jack (service) and many others! T I’ve had many good experiences there, with Rich (finance) Mitch (sales) Nelson (GM), Patrick (mgr) Danny (service) Jack (service) and many others! They are helpful, and make the car buying experience great… I haven’t had the best luck with my car though. I had purchased a 2016 Crosstrek at Brewster, that I ended up trading in to get a CPO 2020 Legacy, Mag grey VIN 4S3BWAN6XL3027154 on 2/1/22. I have NEVER had so many ongoing issues with any vehicle ever like this, especially one that was 2 years old!!!!! January 2023, it started to give me issues, random not starting, leaving me stranded to wait for roadside assistance, driver focus would constantly alert me to stay alert even when I was seated in a parking lot with the car on, keep my eyes on the road, hands on the steering wheel, if I was heading one direction the speed limit signs would say 35mph, opposite direction 55mph. It spent WEEKS in the shop at Brewster in January, February, March, April and August 2024. I had contacted Subaru corporate in August they were incredibly not helpful told me to contact the NYS Attorney General… At my end, and after 9 weeks of them unable to “duplicate the problem” I was given an opportunity to have the dealer buy back my Legacy. I went and finalized the paperwork on 9/26/24, and this particular vehicle is now for sale in their lot! 🚨Be aware!🚨 The car is 4 years old, not even 90,000 miles on it! I had high hopes that it wouldn’t be resold… I didn’t have buyers remorse after 11 months! That car had everything I wanted in it! Unfortunately, it was VERY UNRELIABLE, my car shouldn’t leave me stranded when I drive into town! More

I suppose it speaks for itself that this is the 5th car I've purchased from Brewster Subaru over the years. Once again I found the experience very rewarding with knowledgeable and friendly service from all I've purchased from Brewster Subaru over the years. Once again I found the experience very rewarding with knowledgeable and friendly service from all those who assisted me with this purchase. There is definitely a human connection there and I would recommend Brewster Subaru to anyone looking to purchase a car. They have a great service department as well. More

This was the beyond the top customer service that I have ever experienced at a car dealership. ever experienced at a car dealership. More

I came to Brewster Subaru because my friends recommended them. i searched the other local ones and liked what i read about them beside my friends recommendations them. i searched the other local ones and liked what i read about them beside my friends recommendations More

I live 5 hours north of Brewster Subaru and came here for my vehicle. I searched all over the state for the vehicle and package I wanted. Anthony and Charles were wonderful to work with! Great pricing, wonde my vehicle. I searched all over the state for the vehicle and package I wanted. Anthony and Charles were wonderful to work with! Great pricing, wonderful service, and lots of fun! Definitely will return again to purchase my next vehicle. Five stars and more if I could give them! More

I appreciated all the help Rich gave to me to purchase my car in one day. car in one day. More