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Brewster Subaru

Brewster, NY

4.9
2,515 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru: Friendly Faces: Lots of familiar faces and some new ones too! A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process. Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come. Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers. Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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3751 Danbury Rd.

Brewster, NY

10509

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Showing 2,515 reviews

December 06, 2023

The location is easily accessible, and employees are knowledgeable and always happy to see you; I have had continued great service while purchasing multiple personal and work vehicles over the years. More

by HappyMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Brewster Subaru responded

We're so glad to know that you had consistently great experiences at Brewster Subaru! Our team always strives to provide top-notch service. Thank you for your continued support and trust in us over the years.

December 06, 2023

Great overall experience. Close to home, knowledgeable and courteous staff. I recommend Brewster Subaru without hesitation. More

by lkaslyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wiles Chiasson
Dec 07, 2023 -

Brewster Subaru responded

Thank you for the 5-star rating! We're delighted to know you had a great experience with our team at Brewster Subaru. We appreciate your recommendation and see you again! Drive safely!

December 06, 2023

Our experience at Brewster Subaru was excellent. I am actually stunned at the ease of buying a car. No pushy sales people. No hidden agendas. Kristen H and Rich J were extremely helpful and knowledg More

by Brooke F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Brewster Subaru responded

Brooke, thank you so much for giving our Brewster Subaru team an opportunity to earn your business! It's great to hear that Kristen, Rich & Andre provided you with such fantastic service and we'll be sure to pass along this wonderful feedback to each of them. Enjoy your new vehicle - we look forward to working with you again on the next one!

December 05, 2023

The three and a half hour trek we took to buy a car at Subaru Brewster was well worth it. Anthony Pilla and Rich Johnson were very professional, accommodating and helpful. Rich had all of the paperwork r More

by Koro & Tiqvah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Johnson
Dec 05, 2023 -

Brewster Subaru responded

Hi Koro & Tiqvah! We're so glad to know that your journey to Brewster Subaru was worth it! It's great hearing how Anthony and Rich were able to assist you professionally. We appreciate the kind words, enjoy your car!

December 01, 2023

Our experience with Brewster Subaru was excellent. Rich Johnson and Mitch Pollack were terrific to work with. Everything was explained clearly, all our questions addressed professionally. So happy wit More

by mariareed2014
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Brewster Subaru responded

We're so glad to know you had an excellent experience with our team at Brewster Subaru! It's great that Rich and Mitch were able to address all your questions professionally. We appreciate the feedback, enjoy your new ride!

November 30, 2023

Our experience at Brewster Honda was nothing short of exceptional. After a disappointing shift in ownership at our previous dealer, we found a refreshing change at Brewster Subaru. From the warm welcome More

by jeannerebillard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Brewster Subaru responded

It's fantastic to know that you had an exceptional experience at Brewster Subaru. We're glad our team could provide a warm welcome and answer all your questions. Thanks for recommending us - we look forward to building a long-term relationship with you too!

November 28, 2023

Friendly, knowledgeable salespeople and dealership. Made the car buying experience less stressful. Kristen and Andre were great to work with. More

by TeeGee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Brewster Subaru responded

Hi TeeGee! We're glad to know that our team at Brewster Subaru made your car-buying experience less stressful. Thanks for the shout-out to Kristen and Andre! Enjoy your ride!

November 27, 2023

Outstanding Dealership. Manager Patrick Larson and sales Andre Reid were professional and shared their knowledge supporting my first new car purchase. I have bought many us More

by reneesiana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack McCaffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Brewster Subaru responded

We're so glad to know that our team at Brewster Subaru could make your first new car purchase a memorable one! It's great to have you in the family and we hope you continue loving your new Outback. Thanks for choosing us!

November 26, 2023

Kristen and Rich made the experience of buying a new car stress-free and seamless! More

by edain67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Brewster Subaru responded

Thank you for the wonderful review! We're so glad Kristen & Rich made your car-buying experience a smooth one. Enjoy your new vehicle and please don't hesitate to reach out if our Brewster Subaru team can be of service again in the future!

November 25, 2023

Rich is authentic as a finance person can be! A go to finance guy person! More

by bethlcrossland
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wiles
Nov 27, 2023 -

Brewster Subaru responded

Rich is the best, isn't he? We're so glad you had a five-star visit and hope you enjoy your new ride! Thank you, Beth! - Brewster Subaru

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