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Brent Brown Toyota

Orem, UT

4.2
7,213 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,214 reviews

March 25, 2017

airbag Finally replaced Efficient, helpful and timely. thank you! I appreciated the shuttle ride. It was very helpful to me and timely. Check in was smooth and easy. More

by DEBORAH S GLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lofi, Josh Tanner
Mar 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Deborah! We are happy to hear you had a great experience with Lofi and Josh. We look forward to seeing you again!

March 25, 2017

Service Jennifer was great and my car was finished before promised. She was very friendly and concerned that I was getting the best service for my vehicle in More

by Lisahu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Mar 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Lisahu! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

March 25, 2017

Service The people at the service desk were very attentive and helpful during my visit. Was easy to make an appointment during the time period I needed. Tha More

by sdee41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with our service department. We look forward to seeing you again!

March 25, 2017

I was well taken care of and they finished quickly! The person taking care of me was very kind, courteous and professional. She answered my questions and gave me the information I needed. I was pleasa More

by Marie Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cervantes, Aldana Miloni
Mar 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Marie! We are happy to hear you had a great experience with Aldana and Chris Cervantes. We look forward to seeing you again!

March 25, 2017

Amazing!!! I was treated very well and Garret did an amazing job for me! He was very understanding of what price range I needed and that I did not want to be pre More

by Very Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Tanner, Garrett Hagler
Mar 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Garrett, Josh and Nate. We look forward to seeing you again!

March 24, 2017

Service itself was good but I have to wait one hour for the shuttle to pick me up. This review email came 5 a.m. in the morning and it wake me up. More

by Kyoko Herlevi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Mar 24, 2017 -

Brent Brown Toyota responded

We appreciate your feedback Kyoko. We are happy to hear you had a good experience with Casandra while servicing your vehicle. We look forward to seeing you again!

March 24, 2017

First time service for my 2017 Camry XLE Everything went smoothly with my first time service for my 2017 Camry XLE. They were ready for my arrival and immediately directed me to my service re More

by jcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Mar 24, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. Thanks for being part of the Brent Brown Toyota family! We look forward to seeing you again!

March 24, 2017

Friendly and Courteous The service people always seem helpful and professional. The packaged oil changes is cost effective especially when you take in the value of the serv More

by EnjoyMy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Mar 24, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

March 24, 2017

Safety Inspection I have always taken my car back to Brent Brown Toyota for all my service needs. Even though I live over 100 miles away, it is worth it to know that I More

by happy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman, Manu Storey
Mar 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had another great experience with Dave, John and Manu. Thank you for being part of the Brent Brown Toyota Family. We look forward to seeing you again!

March 23, 2017

Best experience! I've always been taken care of very well though your service department, but yesterday stood out as my best experience yet. I've been working with you More

by Isuzu540
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Mar 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had another great experience with Jennifer. We look forward to seeing you again!

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