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Brattleboro Subaru

Brattleboro, VT

4.8
1,826 Reviews
Brattleboro Subaru proudly serves drivers in the greater Brattleboro area with high-quality Subaru vehicles. With all of the latest new Subaru models like the new Outback, WRX, Impreza, Crosstrek, Legacy, Forester, Ascent and the All Electric Solterra! We have something for every type of driver. We invite you to come visit us, we are conveniently located at 1234 Putney Road. If you're in the market for a used car in Brattleboro, you're also in luck. Check out our used inventory page and browse through these listings for yourself. Brattleboro Subaru is not only your local Subaru dealership, we also offer numerous other auto services and products to our valued Vermont and surrounding town customers. Everything from Subaru car repairs that are performed by our expert technicians to car loans and authentic Subaru auto parts. Brattleboro Subaru is your smart choice for all of your auto needs. Stop into our Brattleboro, Vermont dealership today to meet us in person, we are located near Keene NH, Claremont and Northampton.
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1234 Putney Rd

Brattleboro, VT

05301

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Showing 1,826 reviews

September 19, 2022

I came in to get car keys re-programmed, including a replacement key. I found the process confusing and expensive (even with buying the replacement fob on line). The two parts department employees wer More

by WEEZROCK52
Recommend Dealer
No
Employees Worked With
Two men in Parts.
Sep 30, 2022 -

Brattleboro Subaru responded

Thank you for taking the time to post an online review. I want to apologize first that your experience was not exceptional at this last visit. It is always our goal to provide an exceptional experience. As a courtesy, and at no charge to our customers, we provide a multi-point inspection of items that can be visually seen; ie: lights, belts, hoses, filters, suspension parts, etc. to assure our customers are aware of any current or future maintenance or repairs needed. There is never any obligation or requirement to have any of these repairs or maintenance completed at the dealership. If in the future you do not want this complimentary service, just let us know and we will not perform. In relation to "My Dear" that was in no way meant to be derogatory or demeaning and the young lady who uses this term has always used it in terms or endearment. I have personally spoken with her and she will no longer be using this vernacular when speaking with customers. With anonymous online posts, I cannot access and reach out to customers to make sure they do not need further assistance, so if you would like to discuss this further or provide additional feedback, feel free to contact me at the dealership to discuss. Kind regards, Shawn McMillan Service and Parts Director Brattleboro Subaru

September 19, 2022

I love the service department at Brattleboro Subaru! Especially how warmly I'm treated by Amanda and Morgan. They get me in and out quickly and always take the extra steps to make sure I've had a good More

by traceyjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Brattleboro Subaru responded

Hey there, Tracey! It is so great to hear from you, thank you for your kind and honest review! You are a pleasure to have visit us! Our service department makes sure they respect your time and comfort while getting a service here! We look forward to your next visit!

September 16, 2022

The employees are knowledgeable and kind; they were super helpful . I appreciate the time, energy, and care they bring. More

by JENNYR.BELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey
Sep 17, 2022 -

Brattleboro Subaru responded

Jenny, thank you for your feedback! Amanda is an excellent service advisor to work with! Our service advisors are super genuine and really do care about your well-being as well as your car's safety. We look forward to your next visit!

September 14, 2022

the staff here is just AWESOME ! ! they were very helpful and they take care of people here like they are family i will tell any and all people that i know that brattleboro subaru is More

by partsmanager0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Brattleboro Subaru responded

Hey there! Thank you for your excellent review! Thank you for your loyalty, it is a pleasure to serve you. We look forward to your next visit!

September 14, 2022

Quick, efficient and easy to coordinate with. The service center customer service person was a great communicator. Would gladly return. More

by leslieszucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Brattleboro Subaru responded

Leslie, thank you so much for your positive feedback. Morgan is an excellent service advisor to work with, and she makes sure you know everything you need to about your vehicle! Thank you for your loyalty, you are a pleasure to serve!

September 13, 2022

Staff were very nice,area was clean, and service was great. I would recommend this dealer to my friends More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Brattleboro Subaru responded

Cheryl, Thank you so much for your kind and honest review. Our service staff works hard to make sure your time here is spent wisely and comfortably! Thank you for passing on the word to your friends, they are always welcome! We look forward to your next visit!

September 12, 2022

YOU GUYS GOT ME FAST AND TOOK CARE OF THE ISSUE MY SALESMAN WAS GREAT (BILLY) More

by jmartell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive feedback! Billy is an excellent salesman to work with, very kind and gets you what you need! We are happy we could take care of the issue you are having, our service department is great! We look forward to your next visit!

September 12, 2022

The entire staff is is great! Everyone is very friendly, happy and helpful! Niz is the best!!! More

by TAMARALEWIS31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizam Mushaba
Sep 13, 2022 -

Brattleboro Subaru responded

Tamara, it is great to hear from you! We appreciate your kind and honest feedback about our sales staff. John and Niz are terrific salesmen to work with, we are happy we were able to help you get what you need! We look forward to helping you in the future!

September 11, 2022

Service is always good. Desk staff helpful and personable, and they keep you informed when anything unexpected is noticed. They explain the problem and give alternate soluti More

by kaguthrie42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember individuals
Sep 12, 2022 -

Brattleboro Subaru responded

Hey there, thank you for your kind and honest review. We are happy we were able to help you with your vehicle. And yes! we want to make sure you know everything we do about your vehicle. Safety is important, but if it can hold off for a while, that is not a problem! We look forward to your next visit!

September 09, 2022

Had a great experience working with Tom on securing and buying a new Crosstrek after my previous car was damaged. A+ More

by jacob71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McFeeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Brattleboro Subaru responded

Jacob, it's great to hear from you! Tom is an excellent salesman to work with, we are happy to hear you had just a positive, impactful experience! We look forward to helping you in the future!

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