Brattleboro Subaru

Great place! I purchased a 2018 Crosstrek. The price quoted over the internet was the price i paid for the car. No games or gimmicks when i went to the dealership I purchased a 2018 Crosstrek. The price quoted over the internet was the price i paid for the car. No games or gimmicks when i went to the dealership. Every staff member I saw and spoke to was friendly and helpful. Hands down the best car buying experience I have had! More

excellent On Saturday I was in the service department for a regular tune-up and the team was friendly, efficient and I was quite pleased with the overall experi On Saturday I was in the service department for a regular tune-up and the team was friendly, efficient and I was quite pleased with the overall experience. It's always a great experience to have work done in your service department. I was approached to have my car reviewed for a re-sale. I was approached multiple times by a service representative. I understand that you are looking for used vehicles but I feel that after a few inquires that it would be nice to not keep being asked about selling my vehicle for an update. I have no desire to sell my vehicle. So your persistence is a little annoying. Other than that, I have no complaints. More

Fiendly, efficient service I have been buying Subaru's here since 2008. The sales team is easy to work with and never pressure the buyer. The service department is efficient and I have been buying Subaru's here since 2008. The sales team is easy to work with and never pressure the buyer. The service department is efficient and very acommodating and truly goes out of their way to keep their customers informed about problems, recalls and overall maintenance issues. More

Very knowlagable with prompt and expert service. Great dealership!!!! Although I do wish they were located closer to the Chicopee/ Springfield Ma. area.Every service appointment was done in an extrem Great dealership!!!! Although I do wish they were located closer to the Chicopee/ Springfield Ma. area.Every service appointment was done in an extremely timly manner. Which is much much better than the other Western Mass. car dealers that I have been to in the past. More

great service and friendly staff Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and customers have to share and the wait for the bathroom can be lengthy. More

Easy Buying Experience The staff was very friendly and easy to work with. Initial contact was via email. Notified them in advance that I would be arriving to test drive and The staff was very friendly and easy to work with. Initial contact was via email. Notified them in advance that I would be arriving to test drive and view vehicle. Car was ready for me when I got there. I LOVE MY NEW CAR! More

Superior service. Everything was excellent. Everything was excellent. Prompt, courteous people, excellent techs, and right on schedule. This is a superior dealership which I would recommend t Everything was excellent. Prompt, courteous people, excellent techs, and right on schedule. This is a superior dealership which I would recommend to anyone. Nice work!!!! More

Comprehensive explanations and friendly manner. 90,000 mile Service. Nate went over the service and explained everything clearly. Pointed out some areas that would need service next time due to wear 90,000 mile Service. Nate went over the service and explained everything clearly. Pointed out some areas that would need service next time due to wear. More

recent service I scheduled an appointment using the online service. I specified that I needed the 36,000 mile service and I selected the latest appointment, 4:30. I scheduled an appointment using the online service. I specified that I needed the 36,000 mile service and I selected the latest appointment, 4:30. When I arrived I was told that it wasn't possible to have that service done, as it requires two hours. Fortunately, they were able to squeeze in part of the service - the oil change and tire rotation. I appreciated how quickly they completed that work. They were helpful and fast. But the fact that I have to now schedule another appointment, and that I showed up expecting something that turned out to be impossible, was a bit frustrating. The system should be changed so that this time conflict doesn't happen, or at least I should have been notified prior to arriving that the time needed for the work required me to select an earlier time slot. More

Best service Bought both my Subaru’s from Brattleboro and they have 120,000 and 60,000 now and running great Dave Seledinck in service is amazing and love working Bought both my Subaru’s from Brattleboro and they have 120,000 and 60,000 now and running great Dave Seledinck in service is amazing and love working with him. More