Brattleboro Subaru

Easy Pleasant Buying Experience I had a poor experience with a dealer in Mass and came to Brattleboro Subaru instead because of the customer service. Zakk goes above and beyond to I had a poor experience with a dealer in Mass and came to Brattleboro Subaru instead because of the customer service. Zakk goes above and beyond to make the buying experience easy and positive. I highly recommend working both with Zakk and Brattleboro Subaru. More

Friendly and helpful dealer team = great experience I had been shopping in the upstate NY area for a particular Subaru for several weeks, and on a Friday morning my father offered his help. He tracked d I had been shopping in the upstate NY area for a particular Subaru for several weeks, and on a Friday morning my father offered his help. He tracked down a car matching what my wife and I were looking for in Brattleboro Subaru's inventory, and communicated by email with Marie Flack regarding it. He gave me the information, and when I spoke with them on the phone preparatory to driving 2 hours plus to check out the car, her colleague Jason stepped in to supply the information I needed before we headed all the way out there. When we arrived, Jason greeted us with a smile and passed us into the custody of Zach. We test drove the car and decided to go forward, and Zach was transparent and honest in response to all of our questions about pricing and process. The whole team made us feel very comfortable throughout the process and had all the solutions ready to go in a complicated multistate situation. They even got us wrapped up and on the road in time to make our pre-existing dinner plans, which I count a major feat on a busy Saturday at a car dealership! In comparison to the last several car purchases made by myself, my wife, or our family, this was a painless and pleasant experience, and I am happy to now be a Brattleboro Subaru customer! More

Great people, Great Deal! From start to finish, Brattleboro Subaru exceeded my expectations! They were straight forward with their pricing (which was below the competition) and From start to finish, Brattleboro Subaru exceeded my expectations! They were straight forward with their pricing (which was below the competition) and we still worked out a better deal. My experience with the salesman Chris Wisell was excellent, he went above and beyond. As a first time car buyer, Chris made sure everything went flawless from the time I made a down payment until the day I picked up my WRX. Chris was personable, knowledgeable about the vehicle and enthusiastic about making sure everything was perfect. Thanks to Chris and the Brattleboro Subaru staff! Will definitely return for my service. More

Friendly, no pressure experience Zakk found almost exactly what I told him a was looking for in the first car he showed me, and the final cost was over $1000 under my budget. Nizam pa Zakk found almost exactly what I told him a was looking for in the first car he showed me, and the final cost was over $1000 under my budget. Nizam patiently went over my financing options and answered all my questions. Friendly, no pressure sale and a good experience! More

Professional and thorough In and out on time. Understandable as to what was done and what might need to be done w/in the next several months. Thanks. In and out on time. Understandable as to what was done and what might need to be done w/in the next several months. Thanks. More

No issues with 2018 Forester 1st service Used coupons on "MySubaru.com" to reduce the cost of oil change and for a free car wash. Service bill was reasonable for vehicle 1st service (5600 mi Used coupons on "MySubaru.com" to reduce the cost of oil change and for a free car wash. Service bill was reasonable for vehicle 1st service (5600 mi oil/filter change, tire rotation/inspection and brake inspection). Question about a difficulty in setting the 2018 Forester power gate lift height memory switch was better resolved by viewing an online YouTube video posted by another Subaru dealership. There may have been some confusion between the procedure explanation for the Forester and similar Outback model lift gate procedures. When I got home and attempted to change the vehicle gate height per instructed procedure it would not remember a new height. After watching the YouTube Forester Set Gate Memory Height procedure, I was able to successfully adjust the gate height memory to a new height. More

Christian worked very hard for me. Christian was very knowledgeable and approachable when I worked with him. He put me in the right car for me. I would recommend him to my friends and f Christian was very knowledgeable and approachable when I worked with him. He put me in the right car for me. I would recommend him to my friends and family or anyone who asked. He continues to help me with questions after the sale and either has the answer or points me in the right direction. More

service visit I liked the ease and of making an appointment for my convenience. The tech knowledge of the service advisor made it easy for him to pinpoint the pro I liked the ease and of making an appointment for my convenience. The tech knowledge of the service advisor made it easy for him to pinpoint the problem and quick resolution. More