Brattleboro Subaru
Brattleboro, VT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Relaxed purchase and great people! All concerns were Relaxed purchase and great people! All concerns were taken into consideration and Chris Wisell was a wonderful sales consultant to have!! He created Relaxed purchase and great people! All concerns were taken into consideration and Chris Wisell was a wonderful sales consultant to have!! He created a comfortable environment and was very straight forward, friendly, and helpful. More
New Forester at a great price Yesterday I traded in my old forester for a new one. The sales representative, Dan, was very accommodating to my requests in a new vehicle. John Sciac Yesterday I traded in my old forester for a new one. The sales representative, Dan, was very accommodating to my requests in a new vehicle. John Sciacca was very generous with the trade-in amount and overall price for the new car. I was very happy with this service. More
Very Happy With Service I had an issue with my 2016 Impreza wherein the ignition key would not turn to the full off position and thus would get stuck in the steering column w I had an issue with my 2016 Impreza wherein the ignition key would not turn to the full off position and thus would get stuck in the steering column when I turned off the engine. Happened a couple of times, and I had to fiddle with the key and shift lever to extract it. This apparently is a problem with a very small percentage of these cars, but Subaru of America (SOA) put out a service bulletin on it nevertheless. The car was out of warranty so I called SOA, and they said to bring the car to a dealer to have them diagnose the problem and then call back to see if they would cover at least part of the repair cost. I had bought the car originally at Brattleboro Subaru and have had nothing but excellent experiences with the entire staff there, so I called their service department. Spoke with Morgan who realized my dilemma and said she could schedule me for 9:00 AM the next morning. Super! When I got there I was greeted by Curtis Green who understood the ignition problem and was able to get the car in for diagnosis right away. A short while later Curtis informed me that cost for repair would be close to $300, which is a lot of money for this old retired sailor. I gave him the okay for the repair. Next thing I know, Curtis comes in and says he took it upon himself to call Subaru on my behalf to see if they would cover the charge, and SOA agreed to pay the whole bill. I was stunned, but not entirely surprised. This dealership has bent over backwards for me in the past and apparently is still very focused on customer satisfaction. I drove away a happy man. Love this dealership. More
Worth driving up to Brattleboro - Thanks Matthew We read quite a few reviews regarding Brattleboro Subaru, which helped encourage us to contact them by email and telephone about purchasing a used 201 We read quite a few reviews regarding Brattleboro Subaru, which helped encourage us to contact them by email and telephone about purchasing a used 2019 Subaru Forester. Our salesman was Matthew Hale, who we feel did a great job explaining the vehicle on our test drive and spoke highly of this dealership. After an interesting discussion with one of the sales managers, we left Vermont still thinking about the possibility of owning the vehicle. Our salesman Matthew reached out to us several days later and said he and his management team agreed they would sell us the vehicle for the price we offered. As it turns out, it was well worth the 1 hour trip from Massachusetts to Brattleboro, VT and this dealership. Matt should be commended by his managerial staff for going the extra mile for us. JoAnn K. More
Ray Yarde At Bratt Subaru is a good man Ray Yarde at Brattleboro Subaru was very patient & helpful. I was comparing late model Outbacks and Foresters, an and even though I bought elsewehere Ray Yarde at Brattleboro Subaru was very patient & helpful. I was comparing late model Outbacks and Foresters, an and even though I bought elsewehere, I'd recommend him & this dealer More
After searching for the right Forester we found it at Brattleboro Subaru! Lucas Higley walked us through the process and I feel he is a man of integrity. Not only did he give us the best price but he fol Brattleboro Subaru! Lucas Higley walked us through the process and I feel he is a man of integrity. Not only did he give us the best price but he followed through on promises made. We love the car and will be returning to this dealership again! Thanks! More
Excellent sales experience Ian Findlay is the best salesperson around. Straightforward, honest, and he goes out of his way to help. He knows his profession as well as the cars h Ian Findlay is the best salesperson around. Straightforward, honest, and he goes out of his way to help. He knows his profession as well as the cars he sells, and carefully explains everything you need to know to make an informed decision. Brattleboro Subaru is fortunate to have him on their superb team - if you're in the market for a Subaru, see Ian - you'll be glad you did! We're long time Subaru owners, and if it weren't for a specific personal reason, we would have bought another new Forester. Nonetheless, Ian stands out and deserves special recognition. David More
Didn’t buy but wish I did!! We shopped at three southern VT dealers for our Outback, and while they didn’t have quite what we wanted (and couldn’t quite give us the best price o We shopped at three southern VT dealers for our Outback, and while they didn’t have quite what we wanted (and couldn’t quite give us the best price on what they did have, which was still an excellent car and a fair price), they were far and away the finest service experience. Incredibly efficient, kind and friendly, never even approaching overbearing. Matt did everything in his means and kept on looking for true workable solutions to get our business in the best way. Big contrast with other dealers who did the classic making us wait around and feel like we were doing them a favor by buying their car. They just didn’t have the right used car for the right price for us at that time, but I would send anyone there first. More
A Rare and Special Event As a New Yorker, I was delightfully surprised to find John Mclean a perfect guide and salesman who assisted us in choosing the appropriate package and As a New Yorker, I was delightfully surprised to find John Mclean a perfect guide and salesman who assisted us in choosing the appropriate package and accessories for the 2019 CrossTrek we purchased for our planned cross-country venture this Fall. He personally saw to every detail. The CrossTrek is a remarkable automobile, a pleasure to drive. Thank you Brattleboro Subaru! More
Dealer made remote purchase super easy Brattleboro Subaru was two hours away for me, but had the only manual crosstrek I wanted for my family. In a matter of three weeks they helped me nego Brattleboro Subaru was two hours away for me, but had the only manual crosstrek I wanted for my family. In a matter of three weeks they helped me negotiate a price, identify the right vehicle, secure the transaction and have the vehicle delivered to me. All without me ever stepping into the dealership. They were great down to the gentleman that delivered the vehicle. I’d highly recommend this dealership as well as the salesman John. More