Back

Brattleboro Subaru

Brattleboro, VT

4.8
1,826 Reviews
Brattleboro Subaru proudly serves drivers in the greater Brattleboro area with high-quality Subaru vehicles. With all of the latest new Subaru models like the new Outback, WRX, Impreza, Crosstrek, Legacy, Forester, Ascent and the All Electric Solterra! We have something for every type of driver. We invite you to come visit us, we are conveniently located at 1234 Putney Road. If you're in the market for a used car in Brattleboro, you're also in luck. Check out our used inventory page and browse through these listings for yourself. Brattleboro Subaru is not only your local Subaru dealership, we also offer numerous other auto services and products to our valued Vermont and surrounding town customers. Everything from Subaru car repairs that are performed by our expert technicians to car loans and authentic Subaru auto parts. Brattleboro Subaru is your smart choice for all of your auto needs. Stop into our Brattleboro, Vermont dealership today to meet us in person, we are located near Keene NH, Claremont and Northampton.
Contact Dealership

1234 Putney Rd

Brattleboro, VT

05301

Directions

By Type

Showing 1,826 reviews

March 02, 2021

Dan was great to work with. He understood my needs and answered every question I had. I would recommend Dan to my friends and family. More

by Rebecca.leining
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Domingue
Mar 02, 2021 -

Brattleboro Subaru responded

Rebecca.leining, we are happy to hear you enjoyed your experience at Brattleboro Subaru with Dan! If you have anymore questions, please feel free to reach out. Have a great day!

February 13, 2021

I had a great experience working with Dan on the purchase of a new car. He was very knowledgeable & careful to explain the process every step of the way. I live my new car & I really appreciated quality of More

by Katlynryanbreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Brattleboro Subaru responded

Katlynryanbreen, thank you so much for your feedback! Dan will be very happy to hear about your kind words and high star rating! Thank you, and have a fantastic day!

February 12, 2021

My purchase of my new to me Audi Q5. Dan was exceptional and kept me informed from start to finish. I will definitely use Brattleboro Subaru and Dan in my future purchases. More

by Justjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Crosby
Feb 12, 2021 -

Brattleboro Subaru responded

Justjj, thank you for your kind words! We're happy we could help.

February 12, 2021

Brattleboro Subaru was an excellent dealership to work with and help us find the perfect new car. We were especially thankful to have Danny as our salesperson and guide us through and support us through More

by Lisa Bianconi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn -Service
Feb 12, 2021 -

Brattleboro Subaru responded

Lisa Bianconi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

February 12, 2021

We are so grateful and happy with the team at Brattleboro Subaru. We waited a long time to finally get a new vehicle and everyone went above and beyond to make it happen for us. We absolutely love the Subar More

by louisandreneecayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Hunt
Feb 12, 2021 -

Brattleboro Subaru responded

Louisandreneecayer, thanks for your great review, and for giving our dealership such a high star rating!

February 12, 2021

Nice folks, let me test drive multiple cars and were very patient as I chose my first car. My parents have been buying Subaru’s from them for something like 40 years. More

by Gnomedepot
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Brattleboro Subaru responded

Gnomedepot, thank you for your high star rating. We're happy to see that your first car buying experience with us was excellent! We hope that you and your parents are doing well. Our team is available should you require any extra help.

December 30, 2020

RUDE, SARCASTIC AND UNWILLING TO HELP. WILL NEVER GO TO BRATT. SUBARU AGAIN. I WORK WITH THE PUBLIC AND WOULD NEVER TREAT ANYONE THE WAY HE SPOKE TO ME ON THE PHONE. RIGHT, WRONG OR INDIFFERENT, YOU DON' More

by PADULAS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Sciacca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SUE
Jan 14, 2021 -

Brattleboro Subaru responded

I am very sorry you felt I was rude, it certainly wasn’t my intention. Two people can disagree about something without being sarcastic or rude and if I came off that way, my deepest apologies. I felt frustrated when we ended our thirty minute phone call. You must have been equally or more frustrated because you had just spent 15 minutes talking to my office manager before our call. I wasn’t understanding your thoughts about how we caused any of your banking problems and I know you weren’t getting what I was trying to say either. I still stand by my feelings that your personal banking business has nothing to with me or our company. That being said, my partners and I would be happy to help you out as a member of our community with the expenses you incurred. We donate to hundred of local worthy causes every year and somebody in need is as important. I am more than willing to discuss this again with you at any time. Please feel free to reach out and I’ll make myself available. I hope you were able to take care of your banking business without further discomfort. Kind Regards, John Sciacca

Jan 14, 2021 -

PADULAS responded

I owned up to my end -- my response was caused by your bank depositing again and Sue not giving me a heads up that that is something that most likely would happen. I paid for my mistake, paying you an extra $30.00 for the initial inconvenience. Then I paid for your mistake, which was allowing the check to go through again; having to pay another $30.00. I trust you are pleased with yourself over a mere $30.00. You just lost a customer, whom lives within your community, and you lost a positive response rating. I hope you remember from this point forward -- I don't care who you are or where you came from -- you are never too important to be empathetic and kind to someone. Bullying is not becomming for anyone.

Jan 14, 2021 -

Brattleboro Subaru responded

I am sorry you feel that I am now bullying you. Again it wasn’t my intention, but if you feel that way, I am truly sorry. For the record, you didn’t pay me (us) an extra $30 for the “initial inconvenience”. All the $30 charges came from and are paid to your bank. You eventually paid us the amount of your repair, not a penny more. Again our offer to help as a person in need still stands. If you’d like to talk, my number is 802-251-1000 extension 110.

November 14, 2020

John McLean is the best sales consultant ever! Above all, he was respectful, listened, and actually cared for my needs. He diligently and patiently worked with me over a couple weeks to find the right car. W More

by Charles M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Brattleboro Subaru responded

Charles M, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Charles M, thank you so much for your feedback! John will be very happy to hear about your kind words and high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 23, 2020

Wow such a great experience buying a car from this dealer. I appreciated how Evan worked with me over the phone and through text messages to make the process convenient for me. He also respected that More

by awilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McFeeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
Sep 28, 2020 -

Brattleboro Subaru responded

Awilliams, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much again for your feedback! We hope you have a great day!

August 18, 2020

This is the best car buying experience I have ever had. They truly helped me reduce my car payment and get into a reliable certified pre-owned vehicle that I love! John McLean is the BEST sales consultan More

by jtall15.jt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Brattleboro Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

...
129
...