Brandon Ford - Service Center

Great The service adviser Gio was very helpful in exceeding my needs for the visit. Thanks Gio!! See you next time! Thanks!!!!!!!!!!! Brandon ford is th The service adviser Gio was very helpful in exceeding my needs for the visit. Thanks Gio!! See you next time! Thanks!!!!!!!!!!! Brandon ford is the best!! More

Too many trips The cover for the gas tank came loose and was dragging on the pavement so we duck taped it. My cousin who is an airplane mechanic got under it and put The cover for the gas tank came loose and was dragging on the pavement so we duck taped it. My cousin who is an airplane mechanic got under it and put a bolt on to hold it in place. I called for an appointment and scheduled an oil change at the same time. After sitting waiting for 3 hours my car was brought out but they did not fix it due to "liability" reasons and that was all they would tell me. My son got angry and called to speak to whoever was in charge who told me to call him and He would get me in. So I went in and the service greeter didn't know this person who, it turned out, was in sales. I don't know the name of the greeter but he went and got Robert who did take my car in and looked at it. Turns out there were some pegs that came out and he had to order the parts, 2 to 3 days. Nine days later I called to see if my parts were there and they were. I only had a week left in Florida. I made an appointment and it finally got fixed. This all happened after I had been in another time because the car went dead for several minutes twice. I had called roadside assistance but it started eventually and didn't need a jump. The service greeter tried starting it a few times and it worked fine so he said I would have to leave it overnight which I wasn't prepared for. Fortunately it hasn't happened again. This is all on an 2017 Escape I bought at Brandon Ford in February. More

Service Tyler in service always gets me in and out quickly when I am in for oil change and tire rotation. Always great service. Thanks Brandon Ford Tyler in service always gets me in and out quickly when I am in for oil change and tire rotation. Always great service. Thanks Brandon Ford More

Great service As always, Gio did a great job. I was scheduled for The Works oil change and wanted the TCM checked. Gio took time to listen to my description of how As always, Gio did a great job. I was scheduled for The Works oil change and wanted the TCM checked. Gio took time to listen to my description of how the car was acting. Once everything was done, Gio explained to me what work was done and what needed to be done to fix the TCM issue. Always enjoy working with Gio! More

Great Service Scott Parker was a great service rep. He understood the problems I was describing perfectly. He was friendly and helpful, making sure the repairs we Scott Parker was a great service rep. He understood the problems I was describing perfectly. He was friendly and helpful, making sure the repairs were done correctly and on time. The entire service department is great. More

Excellent service experience as always Prompt, friendly and quality service... tire rotation oil change and front rotor turning... job well done... been very satisfied so far with all fiv Prompt, friendly and quality service... tire rotation oil change and front rotor turning... job well done... been very satisfied so far with all five vehicles that I purchased at Brandon Ford More

excellent, great staff_!! Best service and always on time. Always out to do a great job and all the help is so friendly. A pleasure to deal with all. Best service and always on time. Always out to do a great job and all the help is so friendly. A pleasure to deal with all. More

I am very pleased with my visit to Brandon Ford. My Service Advisor was a Mr. Giorgio Vescera. He was very professional, courteous, and informative. He assured me he would do his best to have my ve My Service Advisor was a Mr. Giorgio Vescera. He was very professional, courteous, and informative. He assured me he would do his best to have my vehicle taken care as soon as possible and he did. Whenever I return to Brandon Ford for any future service of my car, I will ask if he is available. More

Excellent My father was a Ford man his whole life and influenced me on the value of a Ford. We have purchased quite a few vehicles from Brandon Ford. The curren My father was a Ford man his whole life and influenced me on the value of a Ford. We have purchased quite a few vehicles from Brandon Ford. The current vehicle is a Lincoln MKS which provides luxury and style and we love it! Robert Lopez is our service adviser he treats us like family each and every time we come in. We trust Robert and wouldn't go anywhere else to purchase a vehicle. More

Excellent service Friendly service, Gio was very involved with my car problem and even helped me with other ones that I wasn't aware. The service was fast and lead to e Friendly service, Gio was very involved with my car problem and even helped me with other ones that I wasn't aware. The service was fast and lead to excellent results. Thank you very much Gio. More