Brandon Ford

Excellent experience In a single day, I experienced the worst auto buying treatment at Elder Ford and left that dealer and headed to Gator Ford. I just by chance dropped In a single day, I experienced the worst auto buying treatment at Elder Ford and left that dealer and headed to Gator Ford. I just by chance dropped by Brandon and had a new Ford F150 within an hour after we decided. That dealer simply gets it. Very fast, the sales team knew their inventory, and we were not stuck watching someone fumble through a website looking for what vehicles they had nor did they push what we did not want. The offers and counter offers were so fast my wife and i could not finish our discussion on the previous offer. The financing meeting was fast and I was in my new truck heading home within two hours after driving on their lot. Most importantly, no games were played and of course they hit my pricing level. I worked for two weeks combing through dealers and getting vehicles lined up and each dealer, 5 in all, failed to live up to their promise. It was by luck I happened to drop by Brandon Ford, but wow, glad I did. If you don't have the time or patience for the typical car buying BS, Brandon needs to be your first dealer. Go there! More

Salesman gave misleading information. "Unethical" I purchased a very nice 2012 FX4 on September 2, 2015. The vehicle had a 4" lift when I asked the salesperson about the lift he said, "They (Brandon I purchased a very nice 2012 FX4 on September 2, 2015. The vehicle had a 4" lift when I asked the salesperson about the lift he said, "They (Brandon Ford) had installed the lift, and aftermarket wheels and tires". I purchased the vehicle with the understanding that Brandon Ford had performed the work. The salesperson instructed me to ask for a copy of the service invoice when I brought the truck in to have some minor issues resolved. That is when a service manager told me that Brandon Ford did NOT do the work to the vehicle; they took the vehicle in trade like that. When you spend 36K for a used truck, I would encourage the sales staff to know what they are selling and not to give misleading information to the customer. The frustrating part is that they acknowledged the error and do not have any plans to resolve it. Do not make the same mistake I did by trusting your salesperson; make him/her show you in writing. After contacting a manager and conveying my concern about the Ford Extended Warranty that I purchased, unfortunately he was of no help. Verbally telling me "If something happens they will take care of it." At this point, I have zero confidence with this dealership. A very good friend sent me to Brandon Ford. Not what I had hoped for when driving over 53 miles to Brandon Ford. I have owned Ford Trucks for over 35 years and have dealt with many dealerships/salesmen; this experience is by far the most unethical dealership I have dealt with. More

Awesome experience!!! It is rare to find vert helpful and not pushy sales people. We were made to feel like we were very important! And no pressure!! Love this dealership It is rare to find vert helpful and not pushy sales people. We were made to feel like we were very important! And no pressure!! Love this dealership ! Our,sales guy was amazing !!!we will definitely recommend our friends and family to him More

Great people IT was great and the people there was very friendly. I will come back just because of the people there very friendly i love it. IT was great and the people there was very friendly. I will come back just because of the people there very friendly i love it. More

Awful service. Crooks. Went in for new battery. Was told my check engine light was on when I dropped it off (it was NOT on). Told my car needed a new throttle body that woul Went in for new battery. Was told my check engine light was on when I dropped it off (it was NOT on). Told my car needed a new throttle body that would cost over $600. When I looked it up online, the throttle body for my model was a known issue. Ford issued a Customer Satisfaction (not a full recall) and fixed the issue for free. When I told that to the service guy, he just said there was no recall. Also said my car was not safe to drive and I basically had no choice to have it fixed....again, my car was running just fine with the exception of the battery. I took my car there because it is located near my work, but will take my car to Veterans Ford in the future....at least they have been fair. More

Excellent as always I have been in the Tampa area since 2007 and have been involved with the purchase of a Ford vehicle 9 times. I have always been treated and served wit I have been in the Tampa area since 2007 and have been involved with the purchase of a Ford vehicle 9 times. I have always been treated and served with the utmost care, friendly service and respect. This is definitely a dealership that I can call 'Family'. Brandon Ford has some of the best in the industry. My sales team Jake Potocek and Zoran Krekic were awesome. More

Service was great as usual. In and out in an hour and half. Even though I brought my 2014 Fusion from another dealer I was treated as though I had brought it was great as usual. In and out in an hour and half. Even though I brought my 2014 Fusion from another dealer I was treated as though I had brought it from Brandon Ford. Very friendly service advisors. I'll be back again for my service needs. More

No pressure, just great customer service! From walking in the front door, to driving off in my new Fusion it was a pleasant stress free experience. They gave me a fair price for my trade-in an From walking in the front door, to driving off in my new Fusion it was a pleasant stress free experience. They gave me a fair price for my trade-in and got my payment down to where I needed it to be. No game playing. No time wasted. Our salesman Don Vold was excellent! This was true old fashioned customer service. More

Quick and easy I received excellent service and a friendly experience. Excellent pricing as well. The closing was quick and easy. I would recommend Brandon Ford t I received excellent service and a friendly experience. Excellent pricing as well. The closing was quick and easy. I would recommend Brandon Ford to anyone. More

over the top customer service All of the staff are top notch people, very friendly. They allow you to shop at your pace. I would recommend Brandon Ford to anyone who is looking for All of the staff are top notch people, very friendly. They allow you to shop at your pace. I would recommend Brandon Ford to anyone who is looking for a new or used car. In fact I recommend Brandon Ford last night to the lady cutting my hair. More