Boucher Nissan of Waukesha

I heard good things about this dealership from a friend who recently bought a car there, so I decided to do a little research and I headed in to lease a new vehicle. My goal was to lower my monthly payment who recently bought a car there, so I decided to do a little research and I headed in to lease a new vehicle. My goal was to lower my monthly payment from what I was currently at and to get a price that I thought was fair for the vehicle I owned. I made a request online and was contacted by Kim the next day. She was extremely friendly and we set up an appointment for a day later to get my car appraised. I told her on the phone what I was interested in and within minutes I received an e-mail with all of the offers and details for the car I was looking at. The following day I went in and met with Kim. She had a gentleman, I believe named Joe, appraise my car and then assist with the rest of the sale. After some negotiation Kim and Joe were able to meet my needs for the car, pricing, and trade in value of my old car. I had to go before we could complete the sale, so later that night Kim drove to my work and picked me up in my new car to take me back to the dealership to complete the paper work. She took me through all of the details and features of the car and made sure that I was comfortable when I drove away. Adam did a great job making the paperwork go smoothly and overall it was a great experience. I now have a 7 year newer car with a car payment that is $65 lower than on my previous car. I would definitely recommend using the website and getting in touch with Kim for that busy customer that doesn't have time to spend all day at a dealership. It made the process much more streamlined and efficient. I love my new car and I know Boucher will be there for me if I need anything. Thank you Kim, Joe, and Adam! More

BIG DISAPPOINTMENT!!! I was extremely frustrated by Boucher's poor business practices: I saw a car advertised online at a price point that was appealing to me, I drove over 10 miles and went in with th Boucher's poor business practices: I saw a car advertised online at a price point that was appealing to me, I drove over 10 miles and went in with the ad printed out, I test drove the car, loved it, was to the point of, "Yes, I'll take it." Only then the salesman's manager said that the price wouldn't be honored. This manager then made no attempt to remedy the situation, any apologies, etc. Kevin T., my salesperson, was very nice about it all. Not the manager. Upon being pressed, this manager (Todd) told me that the price was really a price for a 2012 model (not the 2013 like I drove), which reeked a bit of the old bait and switch. I wasted time, effort, the gas, and emotional investment in this deal; don't make the same mistake I did. Be careful when using this business. More

This dealership has always met my needs and is very customer oriented. They treat you as a real person not just a number. Their friendliness and committment to your satisfaction is a plus with Bouche customer oriented. They treat you as a real person not just a number. Their friendliness and committment to your satisfaction is a plus with Boucher Nissan. More

First time truck owner - I purchased from Mike Garrett. I was very mislead. I purchased a pre-owned certified vehicle. When I walked out of there - I really didn't understand what that meant. As it turn I was very mislead. I purchased a pre-owned certified vehicle. When I walked out of there - I really didn't understand what that meant. As it turns out (I've had the truck 6 mos), it really didn't mean anything. Nothing is really covered and they do not tell you that when you purchase the vehicle. They sell this idea as being such a great addition to your purchase. I asked him several times what happenes if I need service - he says "no problem take your vehicle to any Nissan dealer and they will handle it for you". Well you can take your vehicle to any service dept and they will handle for you too. The coverage is about the same - nothing! I would again ask him what if something goes wrong - he said you are paying $24,000 don't worry. He also told me the truck should get 15 - 17 miles a gallon. I get 11 and 13 on hwy. Reminds me of a used salesman - very dishonest! This truck unfortunately has lots of problems. I would not recommend this dealer to anyone. In fact, I would like to forewarn people. More

It was really great experience since from the time I had been there for seeking the vechile till the delivery of Nissan Rogue. I really appreciate and thank Mr. Tony Mayen & Branch Manager who were kind, been there for seeking the vechile till the delivery of Nissan Rogue. I really appreciate and thank Mr. Tony Mayen & Branch Manager who were kind, an did all the needful help in getting the loan approval with best deal till the closure of the vechile delivery formalities sitting late night on Friday late evening hours. Overall it was really great experience with Nissan Boucher and team. Thanks a lot.... More

This is the second car I have leased from Boucher through Tony Mayen. I did look at other dealerships only to get an idea regarding pricing. I had hoped that the best "deal" would be from Boucher and Tony an Tony Mayen. I did look at other dealerships only to get an idea regarding pricing. I had hoped that the best "deal" would be from Boucher and Tony and it was. Have had a great relationship with this dealership for the past 3+ years and look forward to at least 3+ more. Thanks Tony! More

I had been looking for a new car for a while. I hadn't I had been looking for a new car for a while. I hadn't thought about a Nissan. I was in Waukesha to visit dealerships. A friend was with me and I had been looking for a new car for a while. I hadn't thought about a Nissan. I was in Waukesha to visit dealerships. A friend was with me and wanted to see the Muranos. I saw the Rogue and couldn't wait to drive it. Tony Mayen met me and asked what I was looking for in a car. He picked a Rogue he thought I would like. As soon as I got in it, I knew I liked it. He let me drive it for a test. I loved it. We negotiated and I feel I got a very good price for both the Rogue and my trade- in. I have had this car for 5 days and I am still amazed each time I get into it. I love driving it. I can't wait for a road trip. I would recommend this dealership and Tony to everyone. More

This is the 7th new car I have bought from the Boucher Group. I keep returning because they make my purchase very fast and easy. I never feel pressured to add on items. I am always satisfied with the p Group. I keep returning because they make my purchase very fast and easy. I never feel pressured to add on items. I am always satisfied with the price with a no haggle atmosphere. I would highly recommend them. More

The initial service was really good. However, it took 7 1/2 hours from the time I arrived at the dealership until the time I was finally able to leave with the vehicle. I was very frustrated because of th 1/2 hours from the time I arrived at the dealership until the time I was finally able to leave with the vehicle. I was very frustrated because of the length of time it took to complete the entire process and initially felt that I would not be able to recommend the dealership. However, I've had a couple of minor issues related to the vehicle since then and the employees at the dealership have been willing to resolve the issues for me at no cost to me (other than gas). This enables me to gladly recommend Boucher Nissan and their sales team. More

Just want to say that I had a great experience at Boucher Nissan of Waukesha. I was comfortable working with Craig Kelm. He met my needs and I was comfortable with the purchase of my vehicle. I would definit Nissan of Waukesha. I was comfortable working with Craig Kelm. He met my needs and I was comfortable with the purchase of my vehicle. I would definitely recommend him to friends or family. Thank you very much... sincerely Kris More