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Boucher Hyundai of Waukesha

Waukesha, WI

4.1
4,193 Reviews
Call Dealership (262) 254-6911
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1583 East Moreland Boulevard

Waukesha, WI

53186

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4,193 Reviews of Boucher Hyundai of Waukesha

February 25, 2026

This is the best service department that we've ever dealt with. Dan Doble goes above and beyond to make sure you are completely satisfied! More

by eneder
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz, Kerwin Ruiz
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Feb 26, 2026 -

Boucher Hyundai of Waukesha responded

How great to hear our service department delivered such a positive experience for your Hyundai Tucson. We appreciate you recognizing the extra effort our team puts in. Kerwin is thankful for your kind feedback. Rob Heaney Service Manager 262-522-1000

February 23, 2026

Pleasant Met my expectations Adequate refreshments Comfortable surroundings Liked getting video from the technician A one More

by Doc K
Recommend Dealer
Yes
Employees Worked With
Tommy
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Feb 24, 2026 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your experience with your Hyundai Santa Fe HEV service. We’re glad the refreshments and comfortable surroundings met your expectations and that the technician’s video update was helpful. We appreciate your feedback and look forward to assisting with your next service. Rob Heaney Service Manager 262-522-1000

February 15, 2026

Very accommodating to my situation Helped me to get in a car Of my liking More

by Lolsmileyface74
Recommend Dealer
Yes
Employees Worked With
Dominic
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Feb 16, 2026 -

Boucher Hyundai of Waukesha responded

We’re glad our team accommodated your situation and helped you find a Hyundai Santa Fe that suits your preferences. Thank you for sharing your experience with us. Rob Heaney Service Manager 262-522-1000

February 13, 2026

Friendly Staff. Nice waiting area with complimentary drinks and snacks. Free car wash could be better. Vacuuming floor mat on drivers side would be a plus. More

by Santa Fe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
Print
Feb 13, 2026 -

Boucher Hyundai of Waukesha responded

We’re pleased you found our team welcoming and enjoyed the complimentary drinks and snacks. Thank you for suggesting we include vacuuming the driver’s floor mat with our car wash. Kerwin will share your feedback with our service team. Rob Heaney Service Manager 262-522-1000

February 13, 2026

Absolutely great car buying experience. Chris Baker did an amazing job finding the exact truck I wanted. I couldn’t be happier More

by HUETTNERJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker, Mark Wade, Matthew Fett, Jason Mayes
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Feb 13, 2026 -

Boucher Hyundai of Waukesha responded

Congratulations on your new GMC truck. We’re delighted that Chris found the perfect match and made the process so smooth. We appreciate you sharing your positive experience and hope to assist you again in the future. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 12, 2026

Lack of communication, as well as quality of a new car. Still unknown what is problem with car More

by MPORTY48
Recommend Dealer
No
Employees Worked With
Devin Timm, Devin Timm
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Feb 14, 2026 -

MPORTY48 responded

We had 3500 miles on brand new car. 2nd time this has happened to this car.1st music stops playing then car dies, Boucher has car for over a week an all I was told was modules on entertainment center were bad. That’s all we were told, an they think it’s fixed. If it happens again bring in the car again. And we’re supposed to feel comfortable.. Thank you

Feb 16, 2026 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

February 10, 2026

I was treated fairly. Everyone was very nice and answered all my questions. It was a quick process and I was all done with in 2 hours. More

by SBENITEZ25
Recommend Dealer
Yes
Employees Worked With
Matthew Fett, Matthew Fett
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Feb 10, 2026 -

Boucher Hyundai of Waukesha responded

We’re glad Matthew and the team treated you fairly and answered all your questions. It’s great your Hyundai Palisade purchase wrapped up in about two hours. Thank you for sharing your experience and congratulations on your new Palisade.

February 05, 2026

Didn't feel valued. Felt rushed. Didn't allow time for me to ask a few general questions More

by chad.poepping
Recommend Dealer
No
Employees Worked With
Devin Timm
Print
Feb 11, 2026 -

Boucher Hyundai of Waukesha responded

Chad, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to reach you, and we will be in touch. Rob Heaney Service Manager 262-522-1000

February 05, 2026

Had a wonderful experience would definitely recommend to everyone Every one there is very helpful and knowledgeable More

by FRANKB7
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons, Ryan Fitzsimmons
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Feb 06, 2026 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your experience and for recommending us to others. We’re pleased to hear that our team was helpful and provided the information you needed. If you need any assistance with your Hyundai, Ryan and the rest of our team are here to help.

February 05, 2026

Very pleasant dealership to work with. Thought we got the best deal and the best service. More

by FATCATDAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons, Dominic Rauth, Matthew Fett
Print
Feb 05, 2026 -

Boucher Hyundai of Waukesha responded

Great to hear you had a pleasant experience working with our team. We’re glad you felt confident with both the purchase terms and the service you received. Thank you for choosing Hyundai.

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