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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.8
445 Reviews

445 Reviews of Boucher Cadillac of Waukesha - Service Center

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July 26, 2023

Best place to get my Cadillac serviced! They are quick and very through with you car. So much that they send you a video walkthrough of your car . So it works like you are right there by t More

by Nbogacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Severson
Jul 26, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2023

they did a great job at a fair price. i would recommend them to anyone needing service. More

by PETE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us, Pete. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2023

A major repair was covered under warranty, and they did a good job in a timely fashion. More

by RBARTAL
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Severson
Jul 15, 2023 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come!

July 11, 2023

The live video of the service is fantastic! ! When I got home I could show it to my husband.. much better than a bunch of figures on paper.. great to see my brakes and suspension all good. This More

by BETSY.BEARDSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Boucher Cadillac of Waukesha responded

Betsy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 10, 2023

Dealership is always cordial, and the work is done in a timely manner. We are always satisfied. More

by PKHOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2023

Excellent service! ! Matt is a pleasure to work with, he is professional and always listens intently to our concerns. We don't live close to the dealership and happene More

by PSTACHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bogacki
Jul 10, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 10, 2023

Good job promised repairs done would use them again. Wished the shuttle took me home. Was told it’s too far but the dealership is less than 15 miles from my location so that was a disappointment More

by brian.boylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha.

May 22, 2023

Joe Hacker was great to work with on the purchase of a vehicle. Joe, worked with me directly and had strong communication before, during and after the purchase. More

by LAURA.RIZZO
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our Joe and our team, Laura! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 22, 2023

Everyone was very polite, and kind. My service was video taped and then sent to us to review. Pretty awesome! More

by BFERO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 23, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 19, 2023

Justin was helpful in regard to the service performed. He extended his service by submitting a quote for tires for my vehicle. I will be returning to Boucher Cadillac to purchase the tires and have them More

by JMERKEL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
May 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback! We appreciate your business!

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