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Boucher Cadillac of Waukesha
Waukesha, WI
736 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 736 reviews
Verified Customer
September 03, 2022
Everything was good except that person was trying to or make me buy extra stuff make me buy extra stuff More
by ELCOLLASANTACLARA
Employees Worked With
August 29, 2022
I was elated with the response I received when presenting my vehicle problem. I was greatfull for the work plan compleated at a more then satisfactory cost. Could not be more happy when dealing with the Se my vehicle problem. I was greatfull for the work plan compleated at a more then satisfactory cost. Could not be more happy when dealing with the Service Manager. He made my day. More
by TOM_R_LOS
Employees Worked With
Mattew Bogacki
August 24, 2022
Very competent and comfortable the sales people made it easy for me to purchase my vehicle easy for me to purchase my vehicle More
by STOVEB1
Employees Worked With
August 24, 2022
Was greeted with smiles and hind words from everyone in service dept and cashier.Matt did write up and said that the car would be ready with in a hour for oil change, rotating tires and wash. Was just a li service dept and cashier.Matt did write up and said that the car would be ready with in a hour for oil change, rotating tires and wash. Was just a little surprised with the prices that have gone up. Always pleased to bring the vehicle back for service. 🍸🍸 More
by RUSSMARTINY
Employees Worked With
Matt
August 19, 2022
Still waiting over two weeks for the second key to a used vehicle I purchased that was promised to be mailed post-sale. Sales Manager never called me back when I left a voicemail about it. Salesperson has re vehicle I purchased that was promised to be mailed post-sale. Sales Manager never called me back when I left a voicemail about it. Salesperson has responded via text but only when prodded. Poor communication and follow through overall from this dealership. More
by BR_745
Employees Worked With
Zach Zeniecki
August 19, 2022
Service representative/s polite, informative & helpful on two visits. Scheduled within days two recommended jobs, which were then completed expediently. two visits. Scheduled within days two recommended jobs, which were then completed expediently. More
by DENYSBARRY
Employees Worked With
August 13, 2022
They did a good job with my inspection, oil change, and car wash. There was one minor problem with my visit. I got some touch up paint that I was told over the phone would be $20 but I was charged $37.50 f car wash. There was one minor problem with my visit. I got some touch up paint that I was told over the phone would be $20 but I was charged $37.50 for it on my bill. So there was a miscommunication there. More
by andrewjosten
