Boniface Hiers Chrysler Dodge Jeep RAM

No nonsense sales We purchased two vehicles (a Dodge and a Jeep) in two days because of the professional and no nonsense way the sales were conducted. We believe we go We purchased two vehicles (a Dodge and a Jeep) in two days because of the professional and no nonsense way the sales were conducted. We believe we got the best deal available and didn't have to spend hours playing the games I've experienced at other dealerships. More

Best Dealership I ever Used This dealership has sold me 3 Trucks, a 2010 2013 and 2017 Ram 1500 4X4 Hemi, all by phone and website. Bobby Keeler the internet manager has helped m This dealership has sold me 3 Trucks, a 2010 2013 and 2017 Ram 1500 4X4 Hemi, all by phone and website. Bobby Keeler the internet manager has helped me on the last 2 buys, he is awesome to work with. Best deal, best trade allowance (sight unseen). Cant say enough abouth the staff Management and Internet Crew. More

Very pleased with sales team This is the third vehicle David helped us with, He is pleasant, very knowledgeable and customer friendly. Buying a vehicle often isn't the most pleas This is the third vehicle David helped us with, He is pleasant, very knowledgeable and customer friendly. Buying a vehicle often isn't the most pleasant experience but the sales team at Boniface Hiers where very accommodating and gave us a great price. I recommend David Hughes and Boniface Hiers sales team highly! More

Waste of time with price scam Spent 3 hours before we walked out. Had a nice salesman who showed us two options that supposedly fell into our upfront told budget "guaranteed". Wh Spent 3 hours before we walked out. Had a nice salesman who showed us two options that supposedly fell into our upfront told budget "guaranteed". When they came back from the new car manager the price he showed us on the MSRP tag and on his company computer inventory was increased $7-10k as a starting price. When I questioned the starting point, which was over the highest model car when we were looking at a base model, I was told that the MSRP meant nothing that they start higher under their "dealer package". They couldn't explain what that was or why their final sale price on the computer was $10k less. Through all the "negotiations" they didn't listen to what our needs were and just kept extending the loan time frame and not negotiating their price. I had to ask for the keys to our trade in back to leave. The new car manager was condescending and I felt bad for our nice guy salesman who stood there not knowing what to say and having no power to do anything. All the advertising of a free warranty forever that obviously you pay for upfront and I won't even go into the details of that offer. More

Helped get me in the vehicle I wanted. Sales staff was very informative and helpful. A pleasant experience. Will do business here again. Now driving a new Chrysler Pacifica. Thank you D Sales staff was very informative and helpful. A pleasant experience. Will do business here again. Now driving a new Chrysler Pacifica. Thank you David and rest of the team. More

I wanted to buy a truck but My husband and I went into the dealership ready to buy a new truck. We worked with Freddie and in the beginning, he was super friendly. When he brou My husband and I went into the dealership ready to buy a new truck. We worked with Freddie and in the beginning, he was super friendly. When he brought us the price of the vehicle, we countered with an offer. Freddie went to the manager (I think) and came back. His whole demeanor changed and he very rudely packed up his paperwork and said no we can't do a deal. Then he pushed us out of the office and instead of walking us out or trying to work with us, he just walked to the key machine on the opposite side of the dealership and was visibly angry with us. We drove over an hour to this dealership just to be treated like crap. They just lost a potential lifetime customer who buys new trucks every couple of years for our business. More

Purchasing a new Town & Country David and Patrick are the BEST salesmen I have ever dealt with when purchasing a van. They did not pressure me, they worked as hard as he could to ge David and Patrick are the BEST salesmen I have ever dealt with when purchasing a van. They did not pressure me, they worked as hard as he could to get me the price I was happy with, plus because I am handicapped and was have a scooter lift installed in my van, they took the van to Mobility Medical for me and then went back and brought it to my home after it was installed. You can't beat that service. More

No Service After Sale Last November I purchased a 2015 Ram 1500 Crew Cab Eco Diesel it is the most expensive vehicle I have ever purchased at almost $50,000. I figured with Last November I purchased a 2015 Ram 1500 Crew Cab Eco Diesel it is the most expensive vehicle I have ever purchased at almost $50,000. I figured with spending this amount I would receive the service such a purchase would entail, well I was wrong! Shortly after purchase I noticed dents in my right front fender, these dents are from the inside out & are either a result of a stamping error in manufacturing or something inside the fender pushing out against it. I have asked the service department personnel including the manager about this and they're response has always been they don't have a body shop and will not cover any repair under warranty. They did recommend a shop to have it repaired at but at my expense! Why offer a "Life Time" warranty or use the term "After the sale we serve" if they have no intention or capability to do so. My wife and I are planning on purchasing a new Dodge Journey or Jeep Grand Cherokee to replace her 2011 Ford Escape but will not be buying it here. If when purchasing a new vehicle you also looking for a good service department or a dealership which stands behind what they advertise I suggest you look elsewhere as Boniface-Hiers Chrysler/Dodge/RAM/Jeep does not. More

Very Helpful and Nice Experience Our salesperson was Anthony Wagner. We went in several times and he was always willing to help us. We ended up purchasing a 2015 Jeep Willys Wrangler. Our salesperson was Anthony Wagner. We went in several times and he was always willing to help us. We ended up purchasing a 2015 Jeep Willys Wrangler. Anthony worked with us in getting a price we were comfortable with. He spent a long period of time with us in finding us the right jeep. During delivery, he went over everything until we were satisfied. More

Baldface Liars Do not go to this dealership. They are liars who will waste your time. On Saturday, July 16, 2016, Anthony Wagner, Quality Assurance Director, sucker Do not go to this dealership. They are liars who will waste your time. On Saturday, July 16, 2016, Anthony Wagner, Quality Assurance Director, suckered us in with an agreed-upon price he had written down on paper and confirmed with a handshake, then went back on his word, with some vague and shifty excuse that the internet price of the vehicle precluded his providing the price he had already offered. Worse yet, they then tried to show us a more expensive model. To add insult to injury, they repeatedly shook my husband's hand while thanking him for his military service. Tommy Taylor, Anthony Wagner, and the person who claimed to be the Used Car Manager should be ashamed of themselves! On Monday, July 18, 2016, I went to Space Coast Honda and purchased a Certified Pre-Owned Honda CRV-EXL. I received excellent attention from Drew Elmen, Dougie Finwall, and Johnny Harmon. In fact, after hearing our story, our next door neighbors went to Space Coast Honda the next day and purchased a new Honda CRV-EXL. More