Boniface Hiers Chevrolet

We have had our 2 vehicles in for service on different occasions. 3 times things needed attention right away. When calling the service department we were connected to Christine. I have to say in all my ye occasions. 3 times things needed attention right away. When calling the service department we were connected to Christine. I have to say in all my years owning vehicles and dealing with other service departments I was overly impressed with Christine. She gave us appointments for either that day or the next morning. She would message with updates and estimated completion. This company should be very proud to have such a dedicated employee. Thank you Christine for such caring. More

Christine is the Service Department was extremely helpful! She always greets me with a smile and makes it clear that she’s here to help. She even took extra time to see if I was eligible for any di helpful! She always greets me with a smile and makes it clear that she’s here to help. She even took extra time to see if I was eligible for any discounted work. I appreciate the dealership for honoring Veterans with a discount. I would highly recommend Christine and Boniface Heirs to anyone who is looking for work to be done on their vehicle. More

1 because 0 isn’t an option. Car buying was messy and there was very little communication. But WORSE was after the fact. They do not keep their word. They cause their own problem Car buying was messy and there was very little communication. But WORSE was after the fact. They do not keep their word. They cause their own problems then make it YOUR problem to deal with. It’s been one month with my car but it’s felt like an eternity because I’ve been commuting back and forth to this dealership to deal with the problems they leave me with and won’t work with me to solve them. Want an example? They lost the second key to the vehicle. Your trade in value PLUMMETS when this happens if it was the other way around and they just expect me to not care and not do anything about it unless I entrust them with the current only key to the vehicle. Finance department told me I was lying to my face when it was literally about my bank’s hours which is publicly available online to all and easily fact checked. Shop elsewhere. Disappointed entirely. More

2 stars because they did most of the work I asked for correctly. Three things they didn't do well, -1 star for each one. First, I waited an hour for the service advisor to get finished with his current c correctly. Three things they didn't do well, -1 star for each one. First, I waited an hour for the service advisor to get finished with his current client while I watched several other advisors just hanging around that could have gotten me on my way quicker, since I was dropping the car off. Then, the advisor and the technician argued with me about what I knew my wheel and tire sizes were for rotation purposes, and I had to come up with a ruse to force the tech to confirm what I already knew, that he could rotate my tires, and they also left my e-brake cable hanging down under the car and misrouted after performing a fuel filter replacement, that I had to go and fix myself. Paying that ridiculous dealership hourly service charge, I don't expect to have to repair things when I get home, but I was for sure not bringing it back to them. More

Christine was great, My vehicle was checked in, repaired and returned in the time frame promised. and returned in the time frame promised. More

Boniface Hiers and their Sales and Service Departments are absolutely amazing. They truly act upon their, “After we sell, we serve.” Motto. We are for sure life long customers and will always recommend are absolutely amazing. They truly act upon their, “After we sell, we serve.” Motto. We are for sure life long customers and will always recommend this dealer! More

I was very impressed with the professionalism and efficiency of the staff, especially my service advisor, Christine. She was not only welcoming and friendly but also went above and beyond to ensure t efficiency of the staff, especially my service advisor, Christine. She was not only welcoming and friendly but also went above and beyond to ensure that I understood the services needed for my vehicle. Christine’s attention to detail and her willingness to answer all my questions made a significant difference in my experience. Her commitment to exceptional customer service made me feel valued as a customer. Overall, this is the place to go if you need to service your vehicle. More

The Service representative (Christine) was very professional and acknowledged my veteran status. Great waiting area at the dealership was clean and comfortable. professional and acknowledged my veteran status. Great waiting area at the dealership was clean and comfortable. More

Great Service. Christine was very helpful and communicated status on a regular basis. I highly recommend Boniface Heirs Chevy Christine was very helpful and communicated status on a regular basis. I highly recommend Boniface Heirs Chevy More

Quick and friendly service! Thanks to Bobby and the entire team for a smooth experience. Thanks to Bobby and the entire team for a smooth experience. More