Bomnin Chevrolet West Kendall
Miami, FL
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It took almost two weeks to get the vehicle maintenance and repair done. Also leaving voice mails to ask for the status of the repair, not timely returned. Extremely disappointed to the point that my next and repair done. Also leaving voice mails to ask for the status of the repair, not timely returned. Extremely disappointed to the point that my next maintenance will be done by another Chevrolet dealer, even if I have to drive a longer distance. IT SEEMS CUSTOMER SATISFACTION IS NOT PART IN BOMNING's EQUATION RUNNING A DEALER! More
My experience with the finance department was confusing and misleading. At signing, finance manager Edgar Ramirez told me the first payment was set for “two months.” Later, GM Financial showed my first pay and misleading. At signing, finance manager Edgar Ramirez told me the first payment was set for “two months.” Later, GM Financial showed my first payment due March 23 after a February 6 purchase. When I called to question this, Edgar Ramirez changed the explanation to “45 days plus a grace period,” which was never disclosed at signing. This lack of clarity and transparency from Edgar Ramirez is unacceptable. Buyers should demand exact payment dates in writing before signing anything. More
The service department is severely lacking. Even with an appointment, the wait times are ridiculous. To make matters worse, communication is a total breakdown—you can’t get an advisor to give y Even with an appointment, the wait times are ridiculous. To make matters worse, communication is a total breakdown—you can’t get an advisor to give you a straight answer or return your call. Very disappointed in the lack of professionalism. More




