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Bolton Volkswagen

Lake Charles, LA

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432 Reviews

3850 Gerstner Memorial Dr

Lake Charles, LA

70607

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Showing 432 reviews

March 24, 2020

This dealership was very good and very professional....they were accurate and punctual.and again a very professional dealership along with a very professional staff More

by gypsyqueen6896
Recommend Dealer
Yes
Employees Worked With
Adrien Walker
March 21, 2020

Wonderful salesman! They helped us get the car we wanted and were really professional. Easy and quick process. They were able to get us the car we wanted for a great price. Will definitely be going back! More

by anbaker2006
Recommend Dealer
Yes
Employees Worked With
Kevin Bourque, Adrien Walker
March 17, 2020

The dealership works very well with servicing my vehicle. They are personable and knowledgeable about their products. I recommend Volkswagen of lake Charles to others. More

by Bbullard19
Recommend Dealer
Yes
Employees Worked With
Derek Cantrell
March 17, 2020

Mr.Tate , a service mechanic, went above and beyond to help me with my car. It's people like him that make the world great! I really appreciate his commitment to service! Thank you mr. Tate! More

by syrenthia26
Recommend Dealer
Yes
Employees Worked With
Mr. TATE service mechanic.
March 16, 2020

This was all around best experience I’ve had in buying a car. Adrien Walker reached out to me and everything was done via text, except the final signing of papers All around good guy!! More

by catlandry337
Recommend Dealer
Yes
Employees Worked With
Kevin Bourque, Adrien Walker
March 16, 2020

Always great programs on the tv while waiting. Oil change took a little longer than usual but still satisfied with the service! Always appreciate the service here More

by JULAYNEMAHER
Recommend Dealer
Yes
Employees Worked With
Derek Cantrell
February 27, 2020

Everyone was courteous and Friendly. Service manager was very Helpful. Service department recalibrated my maintenance schedule. This was very helpful to me. Showroom was nice. More

by Ernest Everage
Recommend Dealer
Yes
Employees Worked With
Kevin Bourque, Lauren Johnson, Jacob Tracy, Tiffany Miller, Adam LeBouef, Adrien Walker, Rebecca Carter, Katelyn White, Derek Cantrell, Julian Guillory
February 27, 2020

They were very responsive and timely to my needs ... Brought my car in, they diagnosed the issue- ordered the part , called back in a timely manner, brought the car in, and I was done within 2 hours . More

by ravyn1
Recommend Dealer
Yes
Employees Worked With
Nancy
February 27, 2020

As an anxious first-time buyer, I was pleased that VW was able to accommodate all my needs without any hassle or confusion! Easy and welcoming! More

by taylormburton94
Recommend Dealer
Yes
Employees Worked With
Rebecca Carter
February 26, 2020

Very unsatisfied because for 1 no one told me this car had been wrecked and 2 been nothing but problems sense I had it serviced which was a tune up plus transmission oil changed More

by deloreslichtenauer
Recommend Dealer
No
Employees Worked With
New service manager, Jacob Tracy, Derek Cantrell
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