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Bolton Volkswagen

Lake Charles, LA

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432 Reviews

3850 Gerstner Memorial Dr

Lake Charles, LA

70607

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Showing 432 reviews

April 09, 2018

Another good job! Better than VW at other locations have been in the past. They explain everything and more. The final cost was even less than I originally thought it More

by sav3367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Tracy
Apr 13, 2018 -

Bolton Volkswagen responded

Thank you sav3367 for your review of our service department, we are so pleased that you were happy with the price and explanation of services performed. Our rewards program is a new program to our dealership and we are glad you are happy with it! You're welcome!

April 08, 2018

Excellent and quick service Jamie Johnson was very quick to come to my assistance and the service technician was quick and friendly. I would recommend Volkswagen to all my friend More

by hebert.james1991
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Apr 13, 2018 -

Bolton Volkswagen responded

hebert.james1991, thank you for your review of our service department and Jamie is such a valued member of our team. We thank you for your kind words!

April 07, 2018

Best car buying experience ever! Sales team was extremely helpful, knowledgeable, and most importantly not pushy! Quintin (sales rep) made the whole process extremely smooth! Highly r More

by Devon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Malveaux
Apr 12, 2018 -

Bolton Volkswagen responded

Thank you Devon for such a nice review Quintin is such a great sales associate, we thank you for your review and hope you love your new Atlas!

April 06, 2018

1st oil change on atlas Everything went great, vehicle was finished within an hour like I was told it would be. My wife picked it up and mentioned how friendly the staff was. More

by ADRIANLYONS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Apr 11, 2018 -

Bolton Volkswagen responded

Thank you ADRIANLYONS2 for your review of our service department!

April 05, 2018

Made buying a car fun! It is difficult to surprise teenagers today but with the help of the staff we pulled off the best surprise ever. Thank you so much for going the extra More

by GinaMarie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Quintin Malveaux
Apr 09, 2018 -

Bolton Volkswagen responded

GinaMarie thank you for your review! You are so welcome we love helping people give surprises to others it is always a fun time. Especially surprising a teenager!

April 04, 2018

Great Experience Awesome team. Great fast service. Staff was very knowledgeable about my vehicle. Information me of the recommended services that will help keep my veh More

by DARASERESO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Tracy, Jamie Johnson
April 04, 2018

Awesome service The service department was great including Megan the receptionist. She was really friendly and helpful. I will continue to go back here for future ser More

by carly.peet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan, Jamie Johnson
April 03, 2018

Good buying experience Tough buying used cars in general, but pleasant staff, surroundings made it better. Varied used cars interesting, since it is a VW dealership. Good lo More

by Used car customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bourque, Quintin Malveaux
April 02, 2018

10,000 mile service I purchased my New Beetle at a dealership in another state prior to moving to Louisiana. When it came time for my first service I made the appointmen More

by Beetlegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Apr 04, 2018 -

Bolton Volkswagen responded

Thank you Beetlegirl for your review on our service department. We strive to make everyone as comfortable as possible when visiting our dealership. Let us know if you need anything else!

March 28, 2018

Good experience The overall experience at very of lake Charles was very professional and friendly . Quintin malveaux was a joy to work with and very knowledgeable of More

by Audia4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Malveaux
Apr 04, 2018 -

Bolton Volkswagen responded

Thank you Audia4 for your review. We are so pleased that you found our dealership friendly and professional. Quintin is very knowledgeable and is such a valued member of our team, thank you again for your review.

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