Bolton Volkswagen

Had a great experience choosing a car over the phone Wonderful customer service and great information given over the phone about the vehicle, financing, warranty, and friendliness. I felt very confident Wonderful customer service and great information given over the phone about the vehicle, financing, warranty, and friendliness. I felt very confident in driving down to purchase this vehicle without physically seeing it due to the customer service. More

Bought a car I came to VW after being turned down by other dealerships. They helped get me into a car with user 50k miles that I am in love with. I am so thankful I came to VW after being turned down by other dealerships. They helped get me into a car with user 50k miles that I am in love with. I am so thankful for the VW team for helping me! More

No hassle no pressure just business My experience with Volkswagen of Lake Charles was very simple I was looking for a reliable car for my wife she getting ready to retire next year and w My experience with Volkswagen of Lake Charles was very simple I was looking for a reliable car for my wife she getting ready to retire next year and will be hauling our grandchildren around we thought she needs a little SUV instead of the Cadillac that she drive. While talking to the young salesman (Walter) he was very knowledgeable about Volkswagen took a test drive and I was sold I didn’t want the salesman to see that I liked the car but then he started to tell me about all the features that car had and it was just like that Cadillac I was driving except smaller. MY Wife Really like the car More

Quick and courteous service 😁 The service representative was so polite and very efficient. He kept me informed of the entire procedure and gave me a feeling of confidence that the The service representative was so polite and very efficient. He kept me informed of the entire procedure and gave me a feeling of confidence that the issue was resolved. More

Service I received a coupon in the mail for a tire rotation. With the coupon the rotation would cos $10.00. I drove up without an appointment. They took me ri I received a coupon in the mail for a tire rotation. With the coupon the rotation would cos $10.00. I drove up without an appointment. They took me right away. A short while later the service rep brought me the key and said my car was parked first in he queue. He said there was no charge for the rotation and my car had been washed nd vacuumed. Great Service Department. More

Wonderful Experience The people at VW of Lake Charles went above and beyond to help me get a very specific Tiguan to surprise my wife. It was a very easy, stress free, and The people at VW of Lake Charles went above and beyond to help me get a very specific Tiguan to surprise my wife. It was a very easy, stress free, and enjoyable experience. I would highly recommend this dealership to anyone looking for a vehicle. More

Jamie is GREAT!! Jamie makes every visit an easy experience regardless of how big or small the job is, I always feel he is looking out for my interest. Jamie makes every visit an easy experience regardless of how big or small the job is, I always feel he is looking out for my interest. More

Buyer experience Overall I had a good experience, the staff was willing to work with the customer to meet their needs and to inform the customer of the process. Overall I had a good experience, the staff was willing to work with the customer to meet their needs and to inform the customer of the process. More