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Bob Tomes Ford

McKinney, TX

Overview
Employees
Reviews
Vehicles
4.8
1,323 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 1,323 reviews

June 11, 2023

Had a great experience. Sales man was very helpful. Finance guy was great! Only issue I had was the detail department. My car was ready and I had to go get it because th More

by jr12483
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew M.
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Jun 12, 2023 -

Bob Tomes Ford responded

jr12482, thank you for sharing 5-stars! We're glad to hear our team provided a great sales experience! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

June 11, 2023

They do what they sat, are quick, pleasant Wait time was not very long Good More

by JANEJACOB60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of those
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Jun 12, 2023 -

Bob Tomes Ford responded

JANEJACOB60, thank you for sharing 5-stars! We're pleased to hear our team is quick and pleasant! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

June 11, 2023

Only issue was sitting in line and watch some workers go help cars in line behind you when you haven't been helped. More

by BUCEYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 12, 2023 -

Bob Tomes Ford responded

BUCEYFAMILY, thank you for sharing praise regarding your experience with us in service. We apologize for the wait and appreciate your feedback regarding our team working out of order. We will pass that feedback along and want you to know that we look forward to serving you additionally when the tiem comes. Thanks again!

June 11, 2023

Pricing was very upfront, staff was very courteous, and financing was handled quick for the most part. More

by JEREMY.JACOB
Recommend Dealer
Yes
Employees Worked With
Kyle Nelson
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Jun 12, 2023 -

Bob Tomes Ford responded

JEREMY, thank you for sharing 5-stars! We're happy to hear our team is quick and courteous! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 11, 2023

The service I received was courteous, prompt. I had a recall. They called me as promised and provided the option for the replacement to be done at my home. More

by LJHAYS211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Hayden were both courteous and provided great customer service.
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Jun 12, 2023 -

Bob Tomes Ford responded

LJHAYS211, thank you for sharing 5-stars! We're glad to hear our team provided prompt and courteous service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

June 11, 2023

Prompt and quick service. May want to consider including some kind of interior or exterior cleaning. More

by PLKAMFREELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Bob Tomes Ford responded

PLKAMFREELAND, thank you for sharing 5-stars! We're glad to hear our team provided prompt and quick service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

June 11, 2023

10/10 great job. Professionals took care of everything and answered my questions throughout the process. More

by dunz87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
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Jun 12, 2023 -

Bob Tomes Ford responded

dunz87, thank you for sharing 5-stars! We're pleased to hear our team is professional and did a great job! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 10, 2023

I have bought p/ups for years at Bob Tomes until this Escape. Service has been good except for a hiccup during the Covid pandemic. Keep it up. More

by MERTNJON
Recommend Dealer
Yes
Employees Worked With
Mikel
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Jun 10, 2023 -

Bob Tomes Ford responded

MERTNJON, thank you for sharing 5-stars! We're glad to hear our team provides good service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 10, 2023

It’s service with a smile. They did what I asked and had it ready a few hours later. More

by myw1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Dickerson and Abby Wilson
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Jun 11, 2023 -

Bob Tomes Ford responded

myw1506, thank you for sharing 5-stars! We're glad to hear our team provides friendly service with a smile and had your vehicle ready quickly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

The service is excellent and technicians are customer friendly. The recall went quickly and I would use Bob Tomes Ford again. More

by LCOLLINS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

LCOLLINS46, thank you for sharing 5-stars! We're pleased to hear our team is friendly and provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

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