Bob Rohrman's Indy Hyundai

Worst customer service ever. Was such a disappointment experience such this was my first luxury car. I have had better service at used car lot on the corner experience such this was my first luxury car. I have had better service at used car lot on the corner More

Left cigarette buds in my car and took all of the money and change from my change compartment. I find it interesting how it took a week and a half to just get my car diagnosed and i had to call multiple ti and change from my change compartment. I find it interesting how it took a week and a half to just get my car diagnosed and i had to call multiple times to even get someone to tell me what was going on. More

I take both my Hyundai autos here and I wait at the dealership during services. I’m met soon after I pull up and the Rohrman people take it from there. I receive communications updates about the car ca dealership during services. I’m met soon after I pull up and the Rohrman people take it from there. I receive communications updates about the car care and the checkout is easy. They are my go to place for courteous professional car care More

Bob Rorhman's is always prompt and courteous and they always do a great job. This time, I only went to have the tires rotated and they got it done quickly. always do a great job. This time, I only went to have the tires rotated and they got it done quickly. More

This is my 3rd Hyundai from Indy Hyundai. I prefer working with them over other dealerships. Nice people there. Not pushy. working with them over other dealerships. Nice people there. Not pushy. More

Friendly staff, Clean and pleasant environment, Great customer service skills shown by the staff at this dealership. customer service skills shown by the staff at this dealership. More

Amazing experience. Absolutely the easiest car paying process. With their help we were able to buy the car of my wives dreams, and stay within our budget. process. With their help we were able to buy the car of my wives dreams, and stay within our budget. More

Great salesmen ! Stanley was super helpful in getting me a great deal on a 2022 tuscon :) a great deal on a 2022 tuscon :) More

I was charged for a Low Jack add on that was never discussed or brought up in the conversation to purchasing the vehicle which I should have looked at the paperwork at the end of the many papers that discussed or brought up in the conversation to purchasing the vehicle which I should have looked at the paperwork at the end of the many papers that was signed and talked about up front, but it was close to closing and the finance guy and salesman was extreme anxious to close which they even beat me out of the dealership. A word of advice is to make sure you look at every add-on accessory/paperwork no matter if there ready to close or not and make sure too view your final document with the final payment and what that includes because they will try to sneak add-ons in the paperwork without your knowledge. This isn't the first time this dealer has added the LoJack feature in a contract without the buyer's knowledge, do your research. Hyundai Genesis already offers a 3yr package too help locate your vehicle if needed. More

I made an appointment to get the recall work done and told the person I wanted to schedule it so that the parts were available when I dropped it off. She scheduled my appointment so that this was the cas told the person I wanted to schedule it so that the parts were available when I dropped it off. She scheduled my appointment so that this was the case. I got a call early in the morning from the service person and he told me to call him back. I called him back and he didn't answer. So then I called the main switchboard and asked to be transferred to the service department. He didn't answer. I got a text telling me that if I need anything just to call him. So I assumed everything was ok. It got close to the end of the day and then I wanted to find out if my car was done. So I decided to text and call. The service person told me that they didn't have the parts, weren't able to do the work, and that they were going to be closing soon. Oh...and they would be closed tomorrow so I need to get to the dealership. So we had to interrupt dinner to drive all of the way to the dealership. What a waste of a day. When I went to pick up the car, all the service guy did was make excuses. Will never work with this dealership again. Oh - and no masks. We are in the middle of a pandemic and no masks. Seriously?! More