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Bob Rohrman Schaumburg Kia

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.5
2,835 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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750 E Golf Rd

Schaumburg, IL

60173

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Showing 2,835 reviews

November 10, 2022

It took 4 hours to do 1 of 3 things i asked for and then they wanted to charge me $800 for something another place will charge me $250. they also didnt check for the specific things i requested to be checke More

by Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Medina
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 10, 2022

Christian made sure everything was done quickly and efficiently, cleaned my car and was ready in a short period of time More

by waynerobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christian
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Nov 10, 2022 -

Bob Rohrman Schaumburg Kia responded

Wayne, thank you for the great review! We are thrilled to hear that Christian delivered such a successful service experience. Drive safely, and we hope to see you back at Bob Rohrman Schaumburg Kia!

November 09, 2022

The customer service was good and easy. Everything went smooth but didn’t find the problem with my car More

by Lovellchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MarK Robles, Isaac Basurto, Aaliyah Ortiz, Brian Montes
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Nov 10, 2022 -

Bob Rohrman Schaumburg Kia responded

We're thrilled the Bob Rohrman Schaumburg Kia team hit the mark with excellent customer service! We are committed to providing the most accommodating service possible, so please don't hesitate to reach out if we can do anything else to help resolve your car's issue. Thank you, and take care!

November 09, 2022

Mark is always very professional and kind. He continues to update me when I am waiting. More

by Brittany.antuna95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
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Nov 10, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for this kind review, Brittany. We are so glad that you have felt taken care of by Mark throughout the process. Bob Rohrman Schaumburg Kia is here to help with any of your service needs!

November 09, 2022

Bought my car here and have been getting serviced here ver since. Easy to schedule online and they keep you in the loop while servicing is happening. Highly recommend and will come back. More

by 98ashleydancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Raith
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Nov 09, 2022 -

Bob Rohrman Schaumburg Kia responded

Thanks for supporting Bob Rohrman Schaumburg Kia with your fantastic review! We're lucky to have you as a customer and look forward to seeing you again down the road!

November 07, 2022

they solved the problem and saved me a ton of money. They took the extra step More

by KATHYK0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2022

I had a great experience and would recommend to family and friends. I bought the car that I wanted with the help of Steve More

by Moo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
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Nov 06, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for stopping by to review Bob Rohrman Schaumburg Kia! We will be sure to tell Steve you appreciated his help. We hope you're loving your new car!

November 05, 2022

Exceptional customer service. They were professional and explained exactly work to be performed and cost. More

by LEPILSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Kia.

November 04, 2022

Anthony carefully explained every step of the buying & financing process. He was highly charming & trustworthy. More

by AVAILAS.LCPC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamarie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Longobardi, Michael Delaney, Aldo Rodriquez
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Nov 07, 2022 -

Bob Rohrman Schaumburg Kia responded

We are very happy to hear Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 07, 2022 -

AVAILAS.LCPC responded

I look forward to it as well!

November 04, 2022

Great experience working with Steve Heinze, we love our new car and the process was simple and efficient. More

by CDL22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daina Barthel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Heinze, Anthony Longobardi
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Nov 07, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for choosing Schaumburg Kia. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

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