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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
July 28, 2023
Aaron and his service team did a good job in replacing my tires and answering my questions tires and answering my questions More
by PAWPAW3333
Verified CustomerEmployees Worked With
July 28, 2023
Danielle was great. She is a good communicator and was able to provide me the exact service I needed in a prompt and professional manner. She is a good communicator and was able to provide me the exact service I needed in a prompt and professional manner. More
by kevinridley22
Employees Worked With
July 27, 2023
Brian was very helpful and patient in explaining the details of the service required on my vehicle. He worked to find the best discount coupons available. He was a pleasure to work with. details of the service required on my vehicle. He worked to find the best discount coupons available. He was a pleasure to work with. More
by CAREYD853
Employees Worked With
Brian Dorcey
July 27, 2023
Seemed very friendly. What I appreciated most was that they solved the issue I was having with my car. No problems since they worked on it. Another dealership in Littleton What I appreciated most was that they solved the issue I was having with my car. No problems since they worked on it. Another dealership in Littleton, Co had been unable to fix my car after multiple attempts. More
by Celiajreed
Employees Worked With
July 26, 2023
I have found my dealership. I will return again and again, from wherever I travel, because I trust these people. Trust is a precious commodity not easily won, but Justin Brant a I will return again and again, from wherever I travel, because I trust these people. Trust is a precious commodity not easily won, but Justin Brant and the service group have proven trustworthy. I expect nothing less from the sales group. As the culture of a company must be nurtured by its leadership, Bob Penkhus VW is doing well. Thank you! More
by THEBUSHEYS
Employees Worked With
Other Employees :
Brian Dorcey, Sean Heuertz, Seth Confer, Chris Sherban
July 26, 2023
Very professional, knowledgeable, polite. Glad I found a representative that fits so well to high level of a dealership service. Thank you Brian Glad I found a representative that fits so well to high level of a dealership service. Thank you Brian More
by siriadikaur@yahoo.com
Employees Worked With
Brian Dorcey
July 26, 2023
Brian D. in the service dept. always delivers great customer service. He is responsive and helpful to any questions we have. in the service dept. always delivers great customer service. He is responsive and helpful to any questions we have. More
by RYAN
Employees Worked With
Brian Dorcey
