Bob Moore Volkswagen

Service department is terrible. I was charged for a complimentary car wash that they didn’t even do. It took two weeks and three phone calls to get the refund. My washer fluid cap is broke and I was t complimentary car wash that they didn’t even do. It took two weeks and three phone calls to get the refund. My washer fluid cap is broke and I was told they would order me a new one. I called to check and see if it was in numerous times and they told me they would call when it was in and I haven’t heard a word since then. More

Excellent dealership. They listen to customer concern and deliver exceptional service. Purchase a new atlas and would definitely do business with in the future again! deliver exceptional service. Purchase a new atlas and would definitely do business with in the future again! More

Great service. Price was higher than expected. Appt time was kinda useless. New dealership new amenities. Very clean. Price was higher than expected. Overall good experience was kinda useless. New dealership new amenities. Very clean. Price was higher than expected. Overall good experience More

I had a good visit, Pa Pa Fay let the car choose me. It took some to get through financing but we got it done. took some to get through financing but we got it done. More

Car bought April 21st... 3 weeks later still No SD card for My GPS... and No black rims that i got charged $1600 for, this is a joke! for My GPS... and No black rims that i got charged $1600 for, this is a joke! More

The staff was nice and answered all my questions and gave me their info to reach out at anytime. I enjoyed the experience and left with a car that was right for me. me their info to reach out at anytime. I enjoyed the experience and left with a car that was right for me. More

Everyone was so welcoming. I didn’t feel pressured and there were no gimmicks. Very knowledgeable, patient and got me exactly what I wanted. The people that helped me were the absolute best and I am extre there were no gimmicks. Very knowledgeable, patient and got me exactly what I wanted. The people that helped me were the absolute best and I am extremely satisfied! More

Horrible!!!!My Nissan car got into a little accident on Horrible!!!! My Nissan car got into a little accident on your lots. I left my car there for a month. Came pick up my car but it’s not completely fix! Horrible!!!! My Nissan car got into a little accident on your lots. I left my car there for a month. Came pick up my car but it’s not completely fix!!! Sale Manager Robert told me to bring my car back to get fix again and get me a loaner car but never happen... soon I bring back the car and they told my husband is not there responsible anymore. So my car never fix completely right. I will never use you guy anymore!!!! Horrible Service in my Dictionary from now on.... More

Thank you for the change in management Love the new Thank you for the change in management Love the new vibe, the staff smiles and will be back in the future for service Awesome job guys!!!! Thank you for the change in management Love the new vibe, the staff smiles and will be back in the future for service Awesome job guys!!!! More