Bob Lanphere's Beaverton Honda

I purchased a 2012 Honda CR-V about two weeks ago. Charles in the sales department was the person who helped me throughout the process, and he made the car shopping experience an easy and enjoyable on Charles in the sales department was the person who helped me throughout the process, and he made the car shopping experience an easy and enjoyable one for me. He was very friendly and knowledgeable. On the day the car arrived, he took the time to explain everything about the car to me, and he still calls me sometimes to make sure if I have any questions about it or not. I would definitely recommend Charles and Beaverton Honda to my friends and family. More

I am very happy to say that I just bought my 2nd car from Bob Lanphere's Beaverton Honda and this experience was even greater than my 1st!! My Sales Consultant JC Lam was perfect! He was extremely patient wi Bob Lanphere's Beaverton Honda and this experience was even greater than my 1st!! My Sales Consultant JC Lam was perfect! He was extremely patient with me and all of my questions, gave me as much time as I needed, was very knowledgeable...and never gave me a bit of pressure. It was a great buying experience from beginning to end. I was able to get the best deal (worked with several dealers without them even knowing to verify their offer was fair) and found that the deal they gave me was the very lowest of all dealers from the very beginning. No hassling at all. Everyone at the Dealership was all smiles, very happy and friendly and I never felt pressure or judged in any way. This is coming from a very picky person. I DEFINITELY recommend Bob Lanphere's Beaverton Honda and especially my sales rep, JC. Go to Bob & ask for JC Lam!! :) More

My wife and I had been searching for a new Odyssey since we moved to Oregon from California in march. After dealing with the same dealer for over 20 years in L.A. we were worried about shopping for our new we moved to Oregon from California in march. After dealing with the same dealer for over 20 years in L.A. we were worried about shopping for our new van in a new state. We shopped around the city at a few dealers and then we found Beaverton Honda, Jakov our sales rep and Alex our finance person. We found our car, our new dealer and except for the rain felt like we were back home at our old dealer. At delivery time Jakov introduced us to everyone in the service department and we are looking forward to our first oil change. For anyone looking for a new Honda we say, go see Jakov at Beaverton Honda. More

I have four Hondas and Ben Andrews takes care of all of them He knows which cars he can wash and which ones I don't allow anywhere near a mechanical car wash system. He knows to remind the guys not to mov them He knows which cars he can wash and which ones I don't allow anywhere near a mechanical car wash system. He knows to remind the guys not to move my wife's seat, answers my questions when I call, and takes care of my kids when they come in too. I appreciate his candor, honesty, and respect his recommendations. I never feel like I am having work done that I don't need. To me Ben is synonymous with Beaverton Honda - I can't imagine the service group without him. More

Hannah really changed my outlook on dealerships! She wasn't pushy about buying anything and very helpful. Also she was great in answering all the answers to my questions. You can tell she always gives 1 wasn't pushy about buying anything and very helpful. Also she was great in answering all the answers to my questions. You can tell she always gives 110% with everything that she does. More

Hannah was great and got us into a new Odyssey quickly. No pressure and lots of help to get the options and color that worked for our family. would recommend Beaverton Honda and the sales staff. No compari No pressure and lots of help to get the options and color that worked for our family. would recommend Beaverton Honda and the sales staff. No comparison: the games and pressure we had from other dealerships left us tired, frustrated and feeling used. Hannah was a breath of fresh air and the management was superlative. More

I have purchased several cars here and always had my service done here. On my previous few visit I was disappointed in the service. This time, someone called to offer me a coupon and schedule an appoint service done here. On my previous few visit I was disappointed in the service. This time, someone called to offer me a coupon and schedule an appointment. Since it was time, I called back to schedule. The operator who answered the phone had no idea what I was talking about and suggested I call back the next day. I then spoke to someone in the "service" department who said the call came from a call center, and I would have to speak with them. It took 3 phone calls to get the appointment honoring the reduced price. The discount was $15 so it was not really worth the trouble. The service took twice as long as it was supposed to, which has been my complaint the last few times. Another service request I made could not be honored, because they were short staffed and it would have to go to another area for that work to be done. They then recommended an additional $1200 worth of repairs. Apparently they had time to complete that work? The hood of my car was dented when they finished. The service manager said that the dent came from the inside, so he found it "interesting" that I believed it occurred there. (I think they had just been inside working on the engine?) He was going to have someone call me to look at the hood, but that did not happen. When I left, I noticed that items from my glove box had been removed and not replaced. This used to be a great place to buy and maintain a car, but I won't return. More

Hannah has great customer service and will get you into a car that fits your needs, without being pushy. She is very helpful and answered ask the questions I had on certain vehicles. car that fits your needs, without being pushy. She is very helpful and answered ask the questions I had on certain vehicles. More

Ben was great to work with. I wasn't even the buyer, I was simply the ride for my brother to get a used car. Ben will do the leg work to make the deal happen. He put up with my haggling over dollar increm was simply the ride for my brother to get a used car. Ben will do the leg work to make the deal happen. He put up with my haggling over dollar increments on a monthly payment for hours. My brother now owns a 2005 VW GTI in great condition and is happy as a clam. The *only* reason he gets a 4 for price is because he wouldn't let me talk him down to Kelly blue book, which was clearly unreasonable given all the extras and low mileage for its age this car had. If you go to Bob's in Beaverton, make sure you work with Ben, he is very reasonable and puts in tremendous effort to make everyone happy. (I'll be back Ben! And next time I want to be able to give you a 5 on price :D ) More

Bought 2010 Honda Fit from JC, friendly service. Love the car. Changed mind about one of the items orig purchased. Almost 2 years later (due to my own delay) Christian and Juan (especially Christian) res car. Changed mind about one of the items orig purchased. Almost 2 years later (due to my own delay) Christian and Juan (especially Christian) resolved the matter, to my surprise as it was essentially my mistake. I have always gone to Beaverton Honda, but they have made me a lifetime customer both for new cars and for service. I will also recommend them to anyone who is looking for car service or purchase. Customer service experience could not have been better. More