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Bob Lanphere's Beaverton Honda
Beaverton, OR
947 Reviews
We have over 200 used cars in stock right now. No hassle. No haggle. 1 Person, start to finish, and our lowest price up front. We have state-of-the-art service facility and waiting lounge plus a huge selection of Honda parts in stock. Experience a better way to buy, service, and parts at Beaverton Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 947 reviews
January 14, 2016
Beaverton Honda is amazing From the beginning until the end every interaction w BH and its staff and support teams were perfect. They were professional and helpful and I felt li From the beginning until the end every interaction w BH and its staff and support teams were perfect. They were professional and helpful and I felt like my auto was in great hands. More
by Blaino
Employees Worked With
Richard Lennard, Chris Schultz
January 06, 2016
Great service We came in to refinance out Honda and were met by Freddy Ortega. Freddy took us through the entire process from gathering our information to the credi We came in to refinance out Honda and were met by Freddy Ortega. Freddy took us through the entire process from gathering our information to the credit check and all the finance paperwork. He was verry friendly and efficent. bod Lampheres one person to handle everything was great we did not have to jump back and forth between salesmen and finance guys and supervisors. We just answered Freddy's question and relaxed while he did all the work.This is our fourth honda from the Bob Lamphere family and we would highly recomened anyone to go there. More
by kschroedel
Employees Worked With
Freddy Ortega
December 31, 2015
Very helpful and no pressure at all Paul was outstanding! He was friendly, upbeat, and knowledgable about the vehicles we were comparing. We would definitely recommend this dealership al Paul was outstanding! He was friendly, upbeat, and knowledgable about the vehicles we were comparing. We would definitely recommend this dealership along with Paul to anyone looking for a no hassle Honda purchase. More
by Chris
December 19, 2015
They make it so easy! Paul Kim was really great to work with. I got a new Civic and I love it. Buying a car is a process but Paul made it enjoyable and he is funny. I will Paul Kim was really great to work with. I got a new Civic and I love it. Buying a car is a process but Paul made it enjoyable and he is funny. I will definitely recommend Beaverton Honda to my friends and family. More
by Raider Nation
December 09, 2015
Mark Madsen - Excellent!! I worked with Mark M on getting my new Honda Civic; he was very patient answering all of our questions, insisted we thoroughly test drive our car and I worked with Mark M on getting my new Honda Civic; he was very patient answering all of our questions, insisted we thoroughly test drive our car and a very low stress sales process. Highly recommend!! More
by civic2015
Employees Worked With
Mark M
December 06, 2015
Terrible customer service Beaverton Honda has exceptionally terrible customer service - both in the dealership and in the service center. I've had enough interaction with them Beaverton Honda has exceptionally terrible customer service - both in the dealership and in the service center. I've had enough interaction with them to conclude that I will never again seek out their services. I bought a brand new 2015 Honda Fit in May. Beaverton Honda had a car advertised online for the wrong price - it was lower than it should have been. When I came in searching for that particular car at that particular price point, they discovered the error. I walked into their dealership because they had the best "no negotiation" price, and what did I have to do? Negotiate. Since they had advertised a lower price, I insisted on buying the car for that price. I eventually won out the argument, but was unimpressed with that type of approach. It's simple: you must be prepared to sell your products at the price you advertised. Little did I know that was just the first sign of trouble. A few days after I had returned home with my brand new car, I got a call with the unhappy news that they had made an error with the details of my financing. They wanted me to come in and sign a new agreement. (Um, really? Does that approach actually work?) I explained that I could return the car if need be, but I would not be signing a new agreement. Don't be silly! Again, after a significant amount of back and forth, I also got my way on this one (because, of course, they don't want the car back - and THEY made the mistake!) Fast forward a few months, and I find that the front emblem on my car (the Honda "H") has literally FALLEN off. Not a good indicator of manufacturing quality. Also, the USB port managed to catch my standard Apple iPhone cable. The cord was STUCK in there, and had to be pulled out by force (the cable functioned correctly before and after this incident - indicating that there was something wrong with the port itself). When I came to the service center to resolve these issues (and perform the oil change and recall that my car was due for), I was initially told I'd have to pay for the USB issue. Again, after another round of arguing, they covered it under my warranty. Unfortunately, when it comes to this business, you have to be good at advocating for yourself, or they will screw you over. Their idea of customer service is appalling, and it's been a generally awful experience for me as a consumer. There are many other choices in the Portland area for Honda dealers. I have owned a Honda for the last eleven years, and while I have loved my Honda, I'm beginning to question the overall Honda experience. More
by Rayne522
Employees Worked With
Liberty Banry
November 28, 2015
Multiple Service Issues Recently moved from a different state and used Beaverton Honda out if convenience. We have been serviced 4 times total on two cars that are a year ol Recently moved from a different state and used Beaverton Honda out if convenience. We have been serviced 4 times total on two cars that are a year old. The worst cUstomer service we have ever experienced each time. We are easy going people but this last time so bad I had to walk out before our car even made it in the service bay. Would not recommend! More
by Chop6
Employees Worked With
So frustrated don't remember
November 17, 2015
Trunk Wouldn't Open The folks I dealt with at Beaverton Honda were great! I couldn't get my trunk open that had work inside I need to get to asap. They got the job done w The folks I dealt with at Beaverton Honda were great! I couldn't get my trunk open that had work inside I need to get to asap. They got the job done within a minute! They def know their Hondas! More
by Dodgers_1978
Employees Worked With
I can't remember his name.
November 15, 2015
Easy, honest, My experience at Beaverton was nothing but amazing. Dave Kroll sold me a car that I have always wanted. I got the best rate and he made sure my paymen My experience at Beaverton was nothing but amazing. Dave Kroll sold me a car that I have always wanted. I got the best rate and he made sure my payments were comfortable for me. It was by far the quickest and most honest dealership I have been to yet. I will go back next time we need a new vehicle. Great honest experience. More
by Hammy1
Employees Worked With
Dave Kroll
November 09, 2015
I totaled my car in a freak accident, they took care me.. They were so easy to work with. Have not had a new car in 10 years and I love my new civic. They are very caring to work with. Thank-you soooooooooooo They were so easy to work with. Have not had a new car in 10 years and I love my new civic. They are very caring to work with. Thank-you soooooooooooo muck you guys are the best. More
by today
Employees Worked With
Junior Martinez
