Bob Howard Nissan

My experience with this dealership was excellent. Bob kept me informed of everything that was going on and we're satisfied with the repairs. Bob kept me informed of everything that was going on and we're satisfied with the repairs. More

I was looking for a specific vehicle and found it at Bob Howard Nissan. Robert was very knowledgeable and very nice and made the purchase process go quickly. Howard Nissan. Robert was very knowledgeable and very nice and made the purchase process go quickly. More

One of the easiest car buying experiences, Robert the sales manager and Elliott the finance person were great. sales manager and Elliott the finance person were great. More

Great service all around from Robert alllianal to elliott in finance made the purchase effortless. in finance made the purchase effortless. More

Service department time was awful. Waited 2.5 hours for an oil change, never told extended wait time otherwise I would have left and came back later. Two hours in, notified that they w Waited 2.5 hours for an oil change, never told extended wait time otherwise I would have left and came back later. Two hours in, notified that they were behind. Ended up missing an appointment waiting for my vehicle to have its oil changed. I understand I did not have an appointment but 2.5 hours for an oil change with no heads up on there being such a wait time was extremely disappointing. More

I initially called for the price of two rear break pad and rotor replacements, specifically asking if the price they originally quoted me during my oil change was accurate and included labor and taxes. Wa and rotor replacements, specifically asking if the price they originally quoted me during my oil change was accurate and included labor and taxes. Was told it was. Made the appointment and found out the price was actually $60 dollars more (price ended up being $502). The service was done and I went to pay and they charged me $565. I showed them the digital bill I was sent at $502 and the manager waived the mystery charge down to $501, furthering confusion on how prices are set. The service itself was done well and the customer service (other than the employee who told me incorrectly about my price inquiry) was good. But to make matters worse, my parking tag that hangs on my rearview mirror was ripped and placed on my dashboard. I don’t know how or why my parking tag was messed with to a point that it was ripped considering they worked on my break pads and rotors. More

Great customer service on both the sales and finance side. Low pressure, low stress. Highly recommend Bob Howard Nissan. side. Low pressure, low stress. Highly recommend Bob Howard Nissan. More

Up to the last service, I had my car for a little over three weeks. It was in the shop more than out of it. I had a leak and on the last visit I thought we found what it was and fixed it. Almost $800 doll three weeks. It was in the shop more than out of it. I had a leak and on the last visit I thought we found what it was and fixed it. Almost $800 dollars (and a radiator on them because I’m not paying a total of almost 2k on a car I’ve had less than a month) I still have a leak the next day. There is also a lot of oil? (Maybe?) residue on the bottom of my car as well. I’m tired and frustrated. Buyer beware. And as the people at the dealership said “well, you never know what you get with used cars” More

Robert in the service department was welcoming, friendly and very helpful. He helped make it a wonderful experience! and very helpful. He helped make it a wonderful experience! More

Great communication throughout by text, phone call and in person. I've used Bob Howard Nissan for over a decade and have been very pleased with the service, professionalism and speed of turnaround. person. I've used Bob Howard Nissan for over a decade and have been very pleased with the service, professionalism and speed of turnaround. More