Back

Bob Howard Buick GMC

Oklahoma City, OK

4.6
617 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

Directions

By Type

Showing 617 reviews

June 06, 2023

Highly recommend Ricky Shultz to help you with your next vehicle purchase. He went above and behind to get us everything we wanted ⭐️⭐️⭐️⭐️⭐️ More

by Pamela Millus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 08, 2023 -

Bob Howard Buick GMC responded

Pamela, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ricky went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! -The Bob Howard Buick GMC Team

June 03, 2023

Chad, the service was great but it was just too long to wait for a simple oil change and an hour and a half is not good thank you very much Chad. More

by Skip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad , Digital AirStrike
Jun 04, 2023 -

Skip responded

1 hour and a half is too long for an oil change especially if you made an appointment at 7:15 in the morning.

Jun 06, 2023 -

Bob Howard Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -The Bob Howard Buick GMC Team

June 02, 2023

Service center is a bit of crooks. Took vehicle in for noise and told it was bad gas. Noise got louder over several days and took it to a mechanic and he told me what was wrong. I took More

by amberamber1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Choose not to list names due to unfair if required by management
Jun 08, 2023 -

Bob Howard Buick GMC responded

I apologize that you experienced an issue while servicing your vehicle with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at blubbers@BobHowardAuto.com. Bobby Lubbers General Manager

April 08, 2023

Excellent service. Fast and quick service. Mark helped me today . Oil change and tire rotation done in 30 minutes. Highly recommend . More

by beemerx6m
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 11, 2023 -

Bob Howard Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Bob Howard Buick GMC Team

March 06, 2023

My husband and I drove an hour to get there to test drive and buy a car. Once we got there, we were told the car was already sold. They didn't have anything else for us (our price range and seating requireme More

by Beeb
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell, Digital AirStrike
Mar 09, 2023 -

Bob Howard Buick GMC responded

Beeb, thank you for your review! -The Bob Howard Buick GMC Team

Mar 09, 2023 -

Bob Howard Buick GMC responded

Beeb, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Buick GMC!

March 03, 2023

The service department was fantastic. Fixing a problem. Another dealer said was normal. Suspension noise. Jeremiah, the service advisor was very professional and courteous throughout t More

by Ibepop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Meritt Service advisor
Mar 07, 2023 -

Bob Howard Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bob Howard Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! -The Bob Howard Buick GMC Team

January 12, 2023

Bought a used 2019 Chevy Blazer from Wesley Little. I’ve bought cars from all around Oklahoma, and this young man was the perfect salesman. Not pushy or arrogant, he was so friendly and let his product More

by Harleylover0062
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Little, Digital AirStrike
Jan 13, 2023 -

Bob Howard Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Wesley's efforts have made the difference in your vehicle-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. -The Bob Howard Buick GMC Team

August 15, 2022

Best GMC dealer around. So happy with the deal I got on my 2022 Canyon AT4!! Don’t bother going anywhere else; sales team will work with you in a respectful manner. Customer More

by Joe S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doss
Aug 15, 2022 -

Joe S responded

Gave you 5 stars. Keep up the good work!

May 22, 2022

Made a deal with salesman Terry Harmon and was then transferred to the sales desk to pay deposit, Joe Jacobs at the sales desk then wanted another 10,000.00 to close the deal. I complained and he said More

by terryjhill
Recommend Dealer
No
Employees Worked With
Digital AirStrike
May 23, 2022 -

Bob Howard Buick GMC responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Bobby Lubbers the General Manager will be reaching out to you soon to assist.

March 08, 2022

Went in to look at a car and test drive. Spoke with Forrest Reed regarding the trade in value for my current car as well as a price agreed to pay for the new car the next day at 2:00pm. I r More

by Reid P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Mar 09, 2022 -

Bob Howard Buick GMC responded

We apologize that you were unable or unwilling to complete the purchase of this truck at the time you were here. As we stated at the time, demand is far outpacing supply and these trucks are selling much faster than the general public believes. We would be happy to order a truck for you and lock that one in via the sold order process with General Motors, but if that does not work for you, we highly encourage you to be ready to purchase your next truck immediately should you find it. Don’t hesitate. The average GMC truck sells within 2 days of hitting the lot. Bobby Lubbers General Manager

...
58
...