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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
605 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 605 reviews

February 23, 2026

Excellent car service again. David always makes sure everything is done efficiently. He’s the best in the service department. More

by kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman, Digital AirStrike
Report | Print
Feb 24, 2026 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Kat! Our team at Bob Howard Buick GMC is happy to hear that you had an excellent experience with our service team. David is truly a valuable asset, and it’s great to know he provided you with efficient service. We sincerely appreciate your support and look forward to welcoming you back! -The Bob Howard Buick GMC Team

February 20, 2026

Great service department. Chad Dear is the service manager I deal with every time and he is great to work with. More

by Joshua.lee8120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear, Digital AirStrike
Report | Print
Feb 20, 2026 -

Bob Howard Buick GMC responded

Thank you for your kind words, Joshua! We're thrilled to hear that you had a great experience with our service department and with Chad. Providing excellent service is always our goal, and your feedback truly means a lot to us. We look forward to seeing you again at your next visit! -The Bob Howard Buick GMC Team

February 19, 2026

Great experience at Bob Howard GMC service department. Tuk was very helpful and informative - over and above customer service! More

by Djdandurand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuk
Report | Print
Feb 20, 2026 -

Bob Howard Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear you had a great experience at Bob Howard Buick GMC's service department. Tuk truly embodies our commitment to exceptional customer service, and we appreciate you recognizing his efforts. Our team looks forward to serving you again in the future! -The Bob Howard Buick GMC Team

February 19, 2026

Jeff took great care of me from start to finish keeping up on what was needed and when the vehicle was ready More

by john.bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Feb 20, 2026 -

Bob Howard Buick GMC responded

Thank you for the wonderful review, John! We're glad to hear that Jeff provided you with excellent service throughout your vehicle purchase at Bob Howard Buick GMC. We appreciate your feedback and look forward to serving you again in the future! -The Bob Howard Buick GMC Team

February 19, 2026

Salesman was great. Dustin in finance was the worst car sale experience of my life. Would not really ever buying from this dealer. More

by injen1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Feb 25, 2026 -

Bob Howard Buick GMC responded

We are very sorry to hear that your experience with Dustin was not to your satisfaction. Would you mind contacting me so that I can look into this more? Regards, Bobby Lubbers General Manager 405-936-8800 blubbers@group1auto.com

Feb 25, 2026 -

injen1997 responded

Good afternoon Bobby, This is Nicholas Christain i just purchased a CX-50 from you. Agian i would like to congratulate your sales Manger and my salesman Alex they were incredible. Your finance team lacks professionalism. Once i declined a warranty the demeanor changed instantly. I am a very well qualified buyer. I was never given my rate or what bank or if i wanted gap insurance nothing. Not untill i asked did he mention rate or payment. He didnt even put my papers in a envelope and did not call for my sales man just said go find Alex. When i walked in to the sales building i told them the finace guy was a jerk. Literally all of them said. Oh you must have had Dustin. So this is not a one off bad day temperment. I talked to your finace manager and he apologized. Felt like complete lip service. Since you already had my sale complete i left with the worst car buying experience i have ever had.

February 19, 2026

Worked with Tuc for a service on a Saturday morning. He quickly worked me in and able to get everything topped off and taken care of. Had some additional outstanding orders for the new vehicle and he wa More

by nmoulton47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuc
Report | Print
Feb 19, 2026 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Tuc at Bob Howard Buick GMC. It's great to know he was able to assist you with your service needs and get everything taken care of promptly. We look forward to welcoming you back for your routine service in the future! -The Bob Howard Buick GMC Team

February 18, 2026

Outstanding customer service from the service department. David is amazing to work with, I will continue to do business here. More

by toeknee112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 19, 2026 -

Bob Howard Buick GMC responded

Thank you for your review! We appreciate your kind words about our service department and David. It's great to hear you had an outstanding experience at Bob Howard Buick GMC. We look forward to serving you again soon. -The Bob Howard Buick GMC Team

February 17, 2026

Seamless process from start to finish. Mark and his crew took great care of me and got me the truck I wanted. More

by laynegrantham2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Samson
Report | Print
Feb 18, 2026 -

Bob Howard Buick GMC responded

Thank you for your review, Layne! We’re glad to hear you had a seamless experience at Bob Howard Buick GMC and that Mark and the team were able to assist you in getting the truck you wanted. We appreciate your support and hope to see you again soon! -The Bob Howard Buick GMC Team

February 17, 2026

Dropped car off at 9:00 am for oil/change came back at 11:30 and car was not even in que yet to be worked on. No communication is why I am frustrated. I shouldn't have to waste a whole sat for an oil cha More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaden and Tuc, Digital AirStrike
Report | Print
Feb 21, 2026 -

Bob Howard Buick GMC responded

I am sorry that you had an unpleasant experience at our dealership. Saturday morning is one of our busiest times and can take a little longer than we like. With that, the advisor should have communicated with you on the time expectation. If you wouldn't mind replying with your info I would like to speak to the advisor about this situation so we can improve upon our service. Regards, CJ Bauman Service Manager 405-936-8800 ebauman@group1auto.com

February 17, 2026

They were all very friendly, very nice, very considerate, and very easy to work with. More

by atcjames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Feb 17, 2026 -

Bob Howard Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that you found our team at Bob Howard Buick GMC to be friendly, considerate, and easy to work with. Your satisfaction is our top priority, and we look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

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