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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
617 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 617 reviews

July 14, 2026

Good communication, polite employees, and very respectful. My a/c was out and needed a new compressor, they handled it all so easily. More

by eraupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Digital AirStrike
Report | Print
Jul 15, 2026 -

Bob Howard Buick GMC responded

Sincere thanks for this generous feedback! We're pleased to hear that you had a positive experience at Bob Howard Buick GMC. Our team works hard to provide good communication and respectful service, and we're glad we could assist you with your AC compressor. We look forward to seeing you again for any future needs! The Bob Howard Buick GMC Team

July 14, 2026

Noah Lank did awesome. He is so nice and helpful. Very knowledgable. Good jokes too. More

by showeddadup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Lank, Brad Kirby
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Jul 15, 2026 -

Bob Howard Buick GMC responded

Thank you for the fantastic review! We’re glad to hear that Noah provided you with exceptional service at Bob Howard Buick GMC. His knowledge and sense of humor truly make the car buying experience enjoyable. We appreciate your kind words and hope to see you again soon! The Bob Howard Buick GMC Team

July 09, 2026

Responsive service department. They greater me at once and took care of my issues. They provided transportation home. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Digital AirStrike
Report | Print
Jul 09, 2026 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Barry! We're pleased to hear that you had such a positive experience with our service department at Bob Howard Buick GMC. It’s great to know that our team was able to address your issues promptly and provide transportation for you. We appreciate your feedback and look forward to seeing you again! The Bob Howard Buick GMC Team

July 09, 2026

David Hoffman was great! He got my oil change/ car check up, done in a timely manner, and communicated very well throughout the whole process. More

by baydozer44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 09, 2026 -

Bob Howard Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that David provided you with excellent service during your oil change and car check-up. At Bob Howard Buick GMC, we strive to ensure timely and clear communication for all our customers. We appreciate your feedback and look forward to seeing you again soon! The Bob Howard Buick GMC Team

Jul 09, 2026 -

Bob Howard Buick GMC responded

Hi, we really appreciate your positive review! Thank you, and have a fantastic day!

July 03, 2026

They took great care of me. Like they always do. Service with a smile. Thanks Tuc More

by Jnkbates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuc
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Jul 05, 2026 -

Bob Howard Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

Had specific appointment time of 12:30 pm that was supposed to be ready by 3 to 4 pm. When I called to check on it at 4 they had started service but would probably need to keep it overnight, which the More

by schrj.kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Report | Print
Jul 06, 2026 -

Bob Howard Buick GMC responded

Thank you for taking the time to share your experience. We sincerely apologize that your visit did not meet your expectations. We understand how frustrating it can be when a vehicle is not completed within the anticipated timeframe, especially when plans change and an overnight stay becomes necessary.   While we strive to complete every vehicle as efficiently as possible, repair times can vary depending on the complexity of the concerns, technician availability, and the overall workload on any given day. We also recognize that better communication throughout the process would have helped set expectations, and we appreciate you bringing this to our attention.   Regarding the repair recommendations, our goal is to provide a thorough inspection and make recommendations based on the condition of the vehicle so our customers can make informed decisions. There is never any obligation to complete the recommended services. We value your feedback and would appreciate the opportunity to discuss your experience further and answer any questions you may have. Please feel free to contact our service management team at your convenience.   Best,   Mark Reames | Group 1 Automotive Service Drive Manager | Bob Howard Buick GMC 405-936-8994 mreames@group1auto.com

July 01, 2026

Bob Lott is the best salesman we have ever had! The dealership was clean and busy and friendly. We would trade with them again. Everyone was very nice. More

by krisj59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Lott and the finance guy. , Digital AirStrike
Report | Print
Jul 02, 2026 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Kris! We’re happy to hear that you had such a positive experience at Bob Howard Buick GMC and that Bob made a great impression on you. Our team takes pride in providing a clean and friendly environment, and we appreciate your kind words. Looking forward to assisting you again in the future! The Bob Howard Buick GMC Team

June 30, 2026

Chad is the BEST service advisor out there, bar none! ! GREAT service, thorough reporting of work being done and of issues found! More

by davewash54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Steve
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Jul 01, 2026 -

Bob Howard Buick GMC responded

Thank you for your wonderful feedback, Dave! We're thrilled to hear that Chad provided you with exceptional service at Bob Howard Buick GMC. We take pride in our team's commitment to thoroughness and quality. Looking forward to serving you again in the future! The Bob Howard Buick GMC Team

June 29, 2026

Made an appointment for 8am for an oil change, at 9:50am my truck was still sitting outside and hadn’t been serviced yet. Very poor, no need to make appointments More

by clwilde3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Jul 01, 2026 -

Bob Howard Buick GMC responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Bobby Lubbers General Manager blubbers@group1auto.com

June 25, 2026

Great service, very helpful and friendly! Will buy more cars from this dealership in the future More

by andylawrence8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jun 25, 2026 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Andy! We’re thrilled to hear that you had a great experience with us at Bob Howard Buick GMC. Your satisfaction means a lot, and our team looks forward to assisting you with your future car purchases. If you need anything else, feel free to reach out. See you next time! -The Bob Howard Buick GMC Team

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