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Blue Springs Ford

Blue Springs, MO

3.1
809 Reviews
A family owned and run business for more than four decades, Blue Springs Ford knows what drivers from Kansas City and the surrounding areas expect from a well-run car dealership. With a huge selection of the latest Ford models and plenty of affordable and high-quality used cars, trucks and SUVs, we have something for every kind of driver.
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3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 809 reviews

September 03, 2018

Car repair Sam was very professional and explained everything to me so I would understand what was wrong . He is a good service man I always go to blue Springs More

by nans2621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2018

Wonderful Kevin was wonderful to work with. Available for questions or concerns. Very timely with call backs. Overall everyone was great at Blue Springs Ford. T More

by Dolb75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Koskovich, Kevin Melendez
September 02, 2018

Double check Very friendly and quick. Not sure all details were covered though. The very next day the coolant light went off telling me that I was low on engine c More

by wesw88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t honestly rember the name of my service person, in the past I have dealt with JW but it was not him this time, the survey makes you check someone., JW Williams
August 31, 2018

Work done in a timely manner. Service is done in a timely manner. Employees are friendly and courteous. Service staff are all very knowledgeable and make you feel like your vehicle More

by steve@lpoa.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins
August 31, 2018

Great Service Dept. - Friendly and Helpful I needed an 'emergency' battery installation and when I arrived at the service dept. early that morning, they were very helpful and took care of all o More

by S-NEUWIRTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Very bad on 2 different cars we brought in for service I went in for a recall they told me to wait the will get me in a rental after a hour I went and asked why still waiting the service man thought I left More

by VHANDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blaine Balderston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Corum, JW Williams
Aug 31, 2018 -

Blue Springs Ford responded

We are extremely sorry if we lost you in the shuffle during your last service. This is definitely not the way we do business. If you will contact me I will personally handle your next service at NO Charge. Kyle Harris Operations Manager (816) 224-7353

August 30, 2018

Oil change Always honest and attentive. Also a great area to wait in. They are always so accommodating! My favorite place to service my car. I’ll be back! More

by BB1KB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Howard
August 30, 2018

Great way of doing business Put it on diagnostics and spotted the problem right away. Came up with a cost effective solution. I like doing business with these people! Sam is alwa More

by Abusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

Went in for the works The staff in the service department just go above and beyond to make sure you are happy with the results. I don’t know why you would want to go anywh More

by jacksonfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Harris, Ryan Jenkins
August 29, 2018

Amazing experience Larry makes buying a car a wonderful experience. For me being a first time car buyer he made it amazing. Had all my questions answered before leaving More

by Brooke sterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh,Paige , Chayse Starin, Larry Luther
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