Billingsley Hyundai of Lawton

Our experience with the used-car sales team was extremely disappointing. We were initially quoted one price, but after agreeing to move forward and requesting the final total, the price increased by more tha disappointing. We were initially quoted one price, but after agreeing to move forward and requesting the final total, the price increased by more than $1,000. We understood that documentation fees would apply, but we were told the additional increase was related to required safety-feature upgrades. We drove from Tulsa to purchase the vehicle and texted the sales team to let them know we were on our way, but received no response. When we arrived, we were told the vehicle was not ready and might require several more hours. We later learned that parts had been removed from our vehicle and used on another vehicle, meaning it would not be ready for pickup at all. We had to return to Tulsa without the vehicle. The sales team then assured us that all repairs would be completed and the vehicle would be delivered the following week at no additional transportation cost. However, the following Monday, we were informed that they had begun using a new transport company and that we would be responsible for the delivery fee. Because of the unexpected price increase, poor communication, and changing commitments, we decided not to proceed with the purchase. This experience left us with serious concerns about the dealership's reliability and business practices. We are very disappointed with how the situation was handled. More

We had went into the dealership thinking they had closed later than what they did. Adam who was our salesman was amazing and worked with us on the vehicles, I thought they closed at 7:00 pm the day we went later than what they did. Adam who was our salesman was amazing and worked with us on the vehicles, I thought they closed at 7:00 pm the day we went in, but they closed at 6:00 pm. We got to the dealership at 5:30 pm. I felt bad, however Adam said it's not a big deal and helped us through out the car buying process. We were in a cross roads between the Palisade and the Santa Fe, we went back and forth numerous of times. It was cold outside and windy, Adam was patient with us told us features of both vehicles to help us make the best decision for our family. NO one was pushy with us or trying to shove a deal down our throat. Adam, Natalie, and Brandy were all very pleasant to work with. We will definitely be returning to the dealership on future purchases. Happy Customers and Owners of a NEW vehicle. More

What a great buying experience! First of all, we were not swarmed by aggressive salesmen and that was incredible in itself. Once inside, we were welcomed into a beautiful building a First of all, we were not swarmed by aggressive salesmen and that was incredible in itself. Once inside, we were welcomed into a beautiful building and greeted by a professional young man that would later be one of the major selling points! Anthony Lerner was absolutely incredible. When we looked at the vehicle, he was very thorough and detailed. He was interested in knowing what research we had already done on the vehicle and was able to answer any questions we had. The appraisal process for 2 vehicles was completed before the basketball quarter was over on the large tv in the customer lounge area (seriously like 30 minutes). The offers were reasonable and within KBB range. There was no pressure and everything was cut and dry. They even have an INSURANCE AGENT there on the spot to assist you with literally anything insurance related, she answered so many questions regarding the new vehicle purchase and did all the work for us. I believe her name is Martha Webb. Brandy Swietek in finance was also SO INCREDIBLE. She answered a ton of questions and she took her time going over all the paperwork. The entire environment and experience was nothing short of amazing! Customer service was impeccable. We stand on 5 stars SOLID! More

Our Salesman Anthony Lerner was great you could tell he was new but wasn’t afraid to say I’m not sure but I will find out. He will be a great asset for you. was new but wasn’t afraid to say I’m not sure but I will find out. He will be a great asset for you. More

Natalie was extremely helpful and friendly. This is probably my 5th or 6th vehicle I bought from them. This is probably my 5th or 6th vehicle I bought from them. More

The entire staff was friendly and professional. Adam Sevilla was very knowledgeable of the vehicle's new features and explained them in detail. He was great to work with...no pressure sales! He wor Adam Sevilla was very knowledgeable of the vehicle's new features and explained them in detail. He was great to work with...no pressure sales! He worked with us for two days and showed us six different vehicles before we made our decision. More

This is my third car from Billingsly, another small town positive experience. Adam and Martha were both extremely professional and would be the reason I’d but again. We’re very much enjoying the Kona, great positive experience. Adam and Martha were both extremely professional and would be the reason I’d but again. We’re very much enjoying the Kona, great value and performance. More

Excellent sales and service from the start. Everyone encountered at Billingsley Hyundai was helpful and considerate. Everyone encountered at Billingsley Hyundai was helpful and considerate. More