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Bill Luke Santan

Gilbert, AZ

4.4
1,022 Reviews
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3404 S Speedway Dr

Gilbert, AZ

85297

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Showing 1,022 reviews

October 27, 2025

Arturo was friendly, helpful and able to answer every question I had. Isaac in finance was also informative. I appreciated the transparency during my car purchase process. I highly recommend Bill Luke Sa More

by Sara A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Bill Luke Santan responded

Thank you, Sara! We're delighted Arturo was able to answer all of your questions and created a positive experience throughout your purchase process. We will be sure to let Isaac know you appreciated his knowledge as well. Thank you for the recommendation and choosing Bill Luke Santan.

October 27, 2025

Super helpful from beginning to end. In and out with vehicle in around 2 hours. Happy as can be. More

by cadenrf26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Bill Luke Santan responded

Thank you for the review, we appreciate the feedback and happy to hear you are satisfied with our sufficient process. Enjoy your new vehicle.

October 13, 2025

Everything was fast and easy to get my car, also they picked me up at the Airport. Arturo the sales person was so nice and kind. For sure when I need another car in future I will buy with them. More

by lopez_jc_27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Bill Luke Santan responded

Thank you for sharing, and recognizing Arturo's exceptional service. We hope you enjoy your new car. Thank you for choosing us and we look forward to seeing you again in the future.

September 24, 2025

Following up on an online offer, my first visit to Bill Luke Santan had been disappointing due to an error. The second time I came with no expectation, even a bit reluctant. I was assigned to Steven Garcia More

by Sylvia
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Bill Luke Santan responded

Sylvia, thank you for your feedback, we will be sure to share your kind words with Steven. He is a valued member of our sales team and we are thrilled he was able to assist you with your purchase.

September 20, 2025

Bill Luke has great prices that are fair and I feel like they have a pretty good selection of reasonably priced vehicles. More

by Jen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenza Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lashawn Webb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Thraen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Moraga
Sep 20, 2025 -

Bill Luke Santan responded

Thank you, Jen, for appreciating our inventory and great prices here at Bill Luke Santan! We hope you enjoy your new Tesla.

September 19, 2025

Amazing experience from beginning to end! Todd, Shelby, Daniel and LaShawn were all so wonderful to work with. Highly recommend! More

by breedille
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lashawn Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby, Daniel , Todd Navarro
Sep 19, 2025 -

Bill Luke Santan responded

Thank you, Bree! We're so glad you had a great experience and enjoyed our team's awesome service. We appreciate your recommendation.

September 14, 2025

Bill Luke Santan could not have been nicer. They did not put pressure on us, very knowledgeable about the car, and gave us a great deal. Very, very pleased with our purchase. More

by carolj226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lashawn Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Bill Luke Santan responded

Thank you for giving us the opportunity to work with you and for sharing your experience! We're glad we could provide you with a great offer and make the process worthwhile for you. Enjoy your new ride!

September 12, 2025

Went to multiple dealerships over the past couple of weeks looking for the right deal and vehicle for my family, each time just didn’t get a great feeling from the staff till we stopped here and Art, Ga More

by Elgancho3208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Bill Luke Santan responded

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Art was able to assist you in such an welcoming manner during your purchase. It's always our goal to ensure our customers feel supported throughout their journey.

August 11, 2025

Terrible experience, would not recommend. We live in Vegas and were interested in a van listed on their site. They sent us a “detailed” video that looked great. We paid a $1,500 deposit, g More

by Ryanneperedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arturo Carillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Abendschein
Aug 18, 2025 -

Bill Luke Santan responded

Ryanne, we're truly sorry to hear about your experience and understand how frustrating this must have been for you and your husband. Clear communication and transparency are essential, and it’s disappointing to know we fell short in those areas. Your feedback is invaluable, and I encourage you to contact our management team at 480-676-6699 so we can address your concerns and improve moving forward.

July 26, 2025

Arturo provided an easy and enjoyable car buying experience. I appreciated his professionalism and down to earth demeanor. He listened to my wants and needs and gave insightful feedback that support More

by B
Recommend Dealer
Yes
Employees Worked With
Arturo Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Bill Luke Santan responded

Thank you for your wonderful feedback! We're glad Arturo could assist you with his knowledge while supporting your decision. Your experience means a lot to us! Enjoy your new ride!

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