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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,453 Reviews

252 Route 303

Orangeburg, NY

10962

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3,453 Reviews of Bill Kolb Jr. Subaru

January 03, 2025

Salesman (Windshell) was very knowledgeable and professional. He reviewed many features of the car during our discussions and did a very thorough review when we picked up the car. The price w More

by TomH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Windshell Pierre-Louis
Jan 04, 2025 -

Bill Kolb Jr. Subaru responded

Hi, we're happy to hear you had such a positive experience with our Windshell. We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

They didn't work on my car right away, after I brought it at 7 am. I waited an extra day for repairs. More

by helenas5719
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danielle
Jan 01, 2025 -

Bill Kolb Jr. Subaru responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Emelin Montalvo Service Manager emontalvo@bkcars.com

December 29, 2024

This is the second vehicle I've leased from Bill Kolb Subaru and both times the process has been quick and easy. The service is always done quickly and efficiently. Great overall experience. More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Shuvall, Maryellen Dixon
Dec 31, 2024 -

Bill Kolb Jr. Subaru responded

Hi Richard, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 28, 2024

Everything went smoothly. Warrantee coverage of replacement battery was unexpected but accepted gladly. Thanks again! More

by Oldgrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Dec 29, 2024 -

Bill Kolb Jr. Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

I don’t usually write reviews but everyone we interacted with was pleasant, knowledgeable and helpful. Our salesperson, Mr. Bonfield was excellent. He explained the process and pricing clearly. The price h More

by B1920
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Dec 29, 2024 -

Bill Kolb Jr. Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2024

All employees have all exemplary and they listen to the customers. They are one dealership that does not take the attitude that the car is sold and the heck with the customer. More

by Sidwendy02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Flood
Dec 29, 2024 -

Bill Kolb Jr. Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2024

Efficient, friendly and professional service. Superb waiting area. Quick service. The service provided was explained very clearly More

by Puccini1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 24, 2024 -

Bill Kolb Jr. Subaru responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2024

For the last 8 years I have only taken my 2017 Forester, which I purchased at Bill Kolb Subaru, to Bill Kolb for service because of the outstanding service I receive. Service advisor Al Cisneros is extremel More

by Citarella
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto, Al Cisneros
Dec 24, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Kolb Jr. Subaru. We hope you have a great day!

December 20, 2024

Very clean and professional facility. Staff are knowledgeable and very receptive to any customer questions. More

by Djacotin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle.
Dec 23, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Kolb Jr. Subaru. We hope you have a great day!

December 20, 2024

If you need your car serviced I advise you to go to Alvaro he’s great at what he does and is extremely helpful!! More

by Kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Dec 23, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Kolb Jr. Subaru. We hope you have a great day!