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Bill Jacobs BMW
Naperville, IL
2,867 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,868 reviews
March 30, 2022
Russ Millard and all at Bill Jacobs BMW have been a pleasure to deal with. They’ve been honest, professional and efficient. I’d wholeheartedly recommend them. pleasure to deal with. They’ve been honest, professional and efficient. I’d wholeheartedly recommend them. More
by Wheels
Employees Worked With
Russ Millard
March 29, 2022
Very prompt. Very courteous. Never waited too long for finance, explanation of options was thorough and never felt pressured to buy. Staff very personable. Very courteous. Never waited too long for finance, explanation of options was thorough and never felt pressured to buy. Staff very personable. More
by Tonynebo
Employees Worked With
Nick Pandola
March 29, 2022
Great experience. I found a great deal on a BMW here, went to Bill Jacobs the next day and left with the car shortly after. Quick, painless, and had some fun in the pr I found a great deal on a BMW here, went to Bill Jacobs the next day and left with the car shortly after. Quick, painless, and had some fun in the process. Highly recommend. More
by p2kloud
Employees Worked With
Mohammed Elkhatib
March 29, 2022
Once again I had a great experience purchasing from Bill Jacobs BMW. Khalil Guisse and the rest of the team were very helpful, courteous, and professional in procuring the X7 of our choice. Price negotiatio Jacobs BMW. Khalil Guisse and the rest of the team were very helpful, courteous, and professional in procuring the X7 of our choice. Price negotiations were fair, and the sales process at Bill Jacobs remains more transparent and seamless than at other competing dealerships in the area which seem to care little about customer service and fair pricing. More
by MM
Employees Worked With
Khalil Guisse , Greg Fogt
