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Bill Jacobs BMW
Naperville, IL
2,868 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,868 reviews
April 17, 2022
My family has purchased and leased vehicles from Nick Pandola for nearly two decades. Nick is in the 99th percentile of honest car sales folks that actually go out of their way to take care of customers. Pandola for nearly two decades. Nick is in the 99th percentile of honest car sales folks that actually go out of their way to take care of customers. From a service perspective Bill Jacobs has always been there for us when we needed something, with white gloves on. You’ve earned our loyalty. More
by chirillo
Employees Worked With
Nick Pandola, Rob Trax Jr
April 15, 2022
Very professional dealer in all aspects. They are helpful, knowledgeable and customer focused. They respected our time and were flexible as our shopping desires evolved. We were quite please They are helpful, knowledgeable and customer focused. They respected our time and were flexible as our shopping desires evolved. We were quite pleased with the overall experience More
by jensenew
Employees Worked With
Mo in Sales
April 14, 2022
Bill E. was welcoming and friendly. He made the experience comfortable since he was easy to talk with by being a good listener. We did not feel invaded or pu was welcoming and friendly. He made the experience comfortable since he was easy to talk with by being a good listener. We did not feel invaded or pushed to do anything during our time at the dealership. Although limited, negotiating was available at the time of our purchase. Thank you bimmer fam on our 228i! More
by Csmckee703
Employees Worked With
Bill Earnest
April 10, 2022
had an excellent experience working with Bill Jacbos BMW, specifically David Reynoso. We were new to the process as this was our first car purchase, but David was incredibly communicative throughout and BMW, specifically David Reynoso. We were new to the process as this was our first car purchase, but David was incredibly communicative throughout and patient in answering all our questions. He also was very thoughtful in only recommending options that were reasonable for our family needs. Would highly recommend. More
by Stroy2823
Employees Worked With
David Reynoso
April 10, 2022
Knowledgeable and professional sales guys were great to work with. I highly recommend Michael and Robert who both helped us and answered all our questions. work with. I highly recommend Michael and Robert who both helped us and answered all our questions. More
by robert.a.jachim
Employees Worked With
Michael Reynoso, Rob
