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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,868 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,868 reviews

April 21, 2022

Thank you Giovonna for helping us get a great deal . Amazing service and trustworthy . I highly recommend Bill Jacobs BMW . More

by sallys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson ,Mike Alder, Giovonna
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Apr 29, 2022 -

Bill Jacobs BMW responded

Hi Sallys, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2022

Thank you to Mike Alwin, had an issue with my car and Mike was able to get me in and supply a loaner and get the repair covered under my extended warranty. More

by Skud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Apr 29, 2022 -

Bill Jacobs BMW responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thank you, and have a fantastic day!

April 19, 2022

Thank you to Mike Alwin , I know he is always there to take care of my car , he is the best . More

by Art Arndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found Mike Alwin to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2022

Great buying experience thank you Jose Vargas! ! Jose was very knowledgeable on the BMW vehicles. I would gladly recommend this dealership to anyone who is look at BMW. More

by alb1060
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jose Vargas here at Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do!

April 18, 2022

I had great experience with Bill Jacobs. The sales rep Russ was great! He took care of me as soon as I walked in to look at the car. More

by aetnatj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
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Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Russ here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

April 18, 2022

We drove from out of state to purchase a vehicle from Russ Millard. It was a great experience, and he is a man of his word. I look forward to doing business with him again in the future. More

by jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi Jason, thank you for your kind review; we are happy to pass along your comments to Russ Millard here at Bill Jacobs BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 18, 2022

Great experience - Russ Millard was patient and not pushy. He made us feel comfortable and relaxed during the car buying process. More

by doherty4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Russ Millard here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2022

Thanks to Mike Alwin for always taking care of my services , been dealing with Mike for years and he is the reason I will continue to buy BMWs More

by jimjacobson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found Mike Alwin to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2022

Thank you to Mike Alwin for the great service, Mike always takes care of my car and know I can trust anything Mike says, he has been my advisor for years. More

by Kslice13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

April 18, 2022

......Thank you Russ for your help and honestly, fast excellent service. I highly recommend billJacobsBmw More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi Alex, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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