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Bill Jacobs BMW
Naperville, IL
2,868 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,868 reviews
April 27, 2022
I had my SUV serviced this week and everything was flawless. Nick Huerter was my new service advisor and he did a great job! I will request him from now on! The video provided is a nice touch! flawless. Nick Huerter was my new service advisor and he did a great job! I will request him from now on! The video provided is a nice touch! More
by Cortney
Employees Worked With
Nick Huerter
April 26, 2022
Joshua made our SUV purchase a smooth experience explaining the documentation involved, purchase options and financing requirements. He has an able support team at the dealership to walk us through explaining the documentation involved, purchase options and financing requirements. He has an able support team at the dealership to walk us through the process and efficient genius bar team that provided us an orientation for the car features. It was a pleasant purchase experience without pushy sales techniques; we had a good discussion about the different models and their features which made it easy for us to finalize our choice of SUV. More
by Jay
Employees Worked With
Joshua, Harry, Jack, Anna
April 24, 2022
Had a great experience working with Bill Earnest on the purchase of a new 530E. Bill was very professional and made sure to provide fair pricing. Had to wait 8 weeks for my car that was previously schedul purchase of a new 530E. Bill was very professional and made sure to provide fair pricing. Had to wait 8 weeks for my car that was previously scheduled in the pipeline, but given today's supply chain issues it was not a concern. Bill took time to give me and my wife the details of the car and his experience with the same model. The Product Specialist, Nick, was very through in going through the car's features during delivery. Anna was very pleasant to deal with in the business office. The dealership was very nice with all of the amenities. I can't wait to get to experience my new car. More
by R Klingner
Employees Worked With
Bill Earnest
April 22, 2022
Mike Alwin is the best , I know I can count on him anytime I need service, no matter what I need Mike has been there for years to take care of my cars. anytime I need service, no matter what I need Mike has been there for years to take care of my cars. More
by Bingogeri777
Employees Worked With
Mike Alwin
