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Bill Jacobs BMW
Naperville, IL
2,868 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,868 reviews
May 09, 2022
During my last visit ( May 02, 2022) I experienced at your dealership ( service department ) commendable courtesy, concern and care for which I am profoundly grateful. Kindly continue to extend such prof your dealership ( service department ) commendable courtesy, concern and care for which I am profoundly grateful. Kindly continue to extend such professional excellence ! More
by bharatsarla
Employees Worked With
Nick Huerter
May 03, 2022
Russ was honest from day one. I was comfortable in the space. Russ worked with me, based on what I was looking for beyond selling me a car. Actually expanded my thinking about asp I was comfortable in the space. Russ worked with me, based on what I was looking for beyond selling me a car. Actually expanded my thinking about aspects of BMW offerings. I respect that approach. Perhaps the easiest car purchasing experience I have had in recent years! Well done! More
by dmdon67
Employees Worked With
Russ Millard
May 03, 2022
This was our 2nd Vehicle that we got from Bill Jacobs BMW and once again Russ Millard and Associates did not Disappoint. The process was Very Friendly, Very Professional and Very Accommodating. Will definite and once again Russ Millard and Associates did not Disappoint. The process was Very Friendly, Very Professional and Very Accommodating. Will definitely continue to recommend Russ and Company any chance I get. More
by amf362636
Employees Worked With
Russ Millard, Nic Cortellini
May 03, 2022
Bill Jacobs always takes care of their customers. Bill Earnet my rep was on top of my order, made sure I had all the options I wanted and that the car came in on time. 1st class team!! Bill Earnet my rep was on top of my order, made sure I had all the options I wanted and that the car came in on time. 1st class team!! More
by UltimateDriver
Employees Worked With
Bill Earnest
May 02, 2022
My experience with Bill Jacobs BMW has been the best so far in my car buying experience. They were really attentive and understanding and didn’t try to push anything on us. The entire process from booking far in my car buying experience. They were really attentive and understanding and didn’t try to push anything on us. The entire process from booking the car to getting it was smooth. I got periodic updates on the status of the car and they were proactive in getting all the paperwork together so that we were out in no time on the day of getting the delivery. Would definitely recommend. More
by Ankit S
Employees Worked With
Russ Millard, Jake Hauger
