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Bill Jacobs BMW
Naperville, IL
2,868 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,868 reviews
May 13, 2022
Jeff was very friendly and explained everything precisely. He gives me confidence my vehicle will be taken care of properly on each visit. precisely. He gives me confidence my vehicle will be taken care of properly on each visit. More
by Kevin Russell
Employees Worked With
Jeff Hulsebua
May 12, 2022
Great dealership, very professional, everyone is courteous and helpful. Our client advisor, Giovanna Montalvo, went above and beyond to ensure my experience was terrific. If you are looking for a ne courteous and helpful. Our client advisor, Giovanna Montalvo, went above and beyond to ensure my experience was terrific. If you are looking for a new BMW, I would highly suggest her. More
by a.mckinnon317
Employees Worked With
Giovanna Montalvo
May 12, 2022
My advisor Jeff greeted me and along with a tech did a complete look over of my vehicle. It was very informative and he went over all the services needed and why. A pleasant and informative customer exper complete look over of my vehicle. It was very informative and he went over all the services needed and why. A pleasant and informative customer experience. More
by msalyers2020
Employees Worked With
Jeff Hulsebus
May 11, 2022
Great dealership, very professional, everyone is courteous and helpful. Our client advisor, David Reynoso, was terrific. Highly recommend working with David! courteous and helpful. Our client advisor, David Reynoso, was terrific. Highly recommend working with David! More
by katet
Employees Worked With
David Reynoso
May 11, 2022
I can't say enough about my experience with Bill Jacobs BMW and my client advisor Bill Ernest. Bill did everything he could to make it possible for me to get the X3 I wanted in a price I could afford. He a BMW and my client advisor Bill Ernest. Bill did everything he could to make it possible for me to get the X3 I wanted in a price I could afford. He answered all of my questions and always responded in a timely manner. I must also mention Mike Alder's assistance as well. Thanks to both Bill and Mike I have a new 2022 X3 to enjoy! More
by dgoldwein
Employees Worked With
Bill Ernest and Mike Alder
May 10, 2022
We bought a BWM X3 from Bill Jacobs recently. David went out of his way to help us with the purchase. The whole process went hassle-free. No unwarranted pressure. Their price was reasonable. I wi David went out of his way to help us with the purchase. The whole process went hassle-free. No unwarranted pressure. Their price was reasonable. I will recommend Bill Jacobs to anyone who wants to buy a BMW. More
by machoudhry
Employees Worked With
David
May 10, 2022
Excellent service and very transparent. Everyone from the initial crew when you pull your car in to our service advisor was extremely polite, helpful and great to work with. Everyone from the initial crew when you pull your car in to our service advisor was extremely polite, helpful and great to work with. More
by Johnyedinak1
Employees Worked With
Jeff Hulsebus
