Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have been taking my BMWs (335xi & X5) to Bill Jacobs for many years now and have always been impressed by their professional service. Jeff Hulsebus has been my service coordinator for nearly ten years for many years now and have always been impressed by their professional service. Jeff Hulsebus has been my service coordinator for nearly ten years and he always comes through, be it for answering a service question, arranging a loaner car or letting me know in a timely manner when my vehicle is ready. I can't recommend Jeff and Bill Jacobs BMW more highly. More
My service rep, Jeff, was very helpful and informative. He explained all of my options and was extremely focused on my satisfaction. He takes very good care of his customers. He explained all of my options and was extremely focused on my satisfaction. He takes very good care of his customers. More
Jeff and the team are always great. You know you’re getting sound advice and don’t ever feel like you’re being told to get a service they wouldn’t get themselves. You know you’re getting sound advice and don’t ever feel like you’re being told to get a service they wouldn’t get themselves. More
Bill, Craig, and Terry were all extremely helpful and knowledgeable throughout the buying process. I would definitely recommend anyone to them if they were looking for a car! knowledgeable throughout the buying process. I would definitely recommend anyone to them if they were looking for a car! More
The customer service at Bill Jacobs BMW was excellent! The welcome process was fast and the service review educational. Jeff explained everything clearly and was very knowledgeable. Great experience! The welcome process was fast and the service review educational. Jeff explained everything clearly and was very knowledgeable. Great experience! More
Bill Earnest (sales ) developed a relationship with me in March. He answered every question I had about my 2022 X3. I was impressed that he always answered in a reasonable time when I had question about my l March. He answered every question I had about my 2022 X3. I was impressed that he always answered in a reasonable time when I had question about my leasing and or financing options. If you’re looking for a patient, effective and knowledgeable salesman ; go visit Bill for your BMW purchase. I guarantee you won’t be disappointed - his customer service is impeccable:) More
Fantastic buying experience! Bill was able place me into the perfect car. One phone consultation regarding model and options was all it took. More importantly, Bill did NOT try Bill was able place me into the perfect car. One phone consultation regarding model and options was all it took. More importantly, Bill did NOT try and pressure me into a vehicle I would not be happy with. What a refreshing transaction from the consumer perspective. More