Bill Hood Ford Lincoln

Horrible dealing with Dustin. He listed a vehicle for said price, I agreed to buy it and gave him my information for a pre approval on a loan. He informed me the price has chan He listed a vehicle for said price, I agreed to buy it and gave him my information for a pre approval on a loan. He informed me the price has changed (gone up 3k) and I was still going to be able to purchase it at the original price. He ran my credit through 3 lenders and contacted me saying I was approved. I began to drive to the dealer, and was informed 30m later the vehicle wasn’t ready, it’s still in service. I offered to come and sign papers and pick up after or can just come the next day and do it all at once, to save multiple 2 hour trips. He said next day was fine. Next day, no contact until after noon and I reached out first. He said the vehicle would be out of service shortly and that the price has gone up 2k more. I still agreed to come and look at the vehicle in person and purchase it since I had already been approved for the loan, through his lenders. I began to drive towards the dealership again, and 20m into the trip I was informed that his GM had sold the vehicle to someone else. Bill Hood Ford in Hammond is absolute trash and does not honor the prices they list, or their word for someone traveling to purchase a vehicle from them. More

Very professional and courteous Staff ! Attentive to all inquiries and prompt responses ! Most highly recommended Attentive to all inquiries and prompt responses ! Most highly recommended More

Terrence was great, loved his service be goes over and beyond!! He is the man if you looking for a car. Bill Hood if you want customers to keep coming back you better keep Terrence seriously! beyond!! He is the man if you looking for a car. Bill Hood if you want customers to keep coming back you better keep Terrence seriously! More

Nice people the extended warranty is horrible it’s been in the shop for two months because of them. in the shop for two months because of them. More

Sales rep : Devin went above and beyond my expectations. I just have to wait to see if prices come down to make a purchase I just have to wait to see if prices come down to make a purchase More

Mr. Cananon Ott went above and beyond to make sure all my questions were answered and that received my dream S.U.V. questions were answered and that received my dream S.U.V. More

So it was Saturday at 1:30 and we discovered we had a mechanical issue on our F-350 that was a cause for concern. We were leaving on a long trip the next day which was a Sunday. We called the service dep mechanical issue on our F-350 that was a cause for concern. We were leaving on a long trip the next day which was a Sunday. We called the service department and spoke with David. They were closing in 30 minutes! David said to drive the truck in and he would take a look at it. He was super kind, accommodating, and concerned. We brought the truck in and David fixed the problem in a matter of minutes! Thanks David! We are VERY appreciative! More

Bailey was very helpful and informative. She answered all my questions with professionalism and simplicity. She helped me find the best deal within my price range and gave me all the details She answered all my questions with professionalism and simplicity. She helped me find the best deal within my price range and gave me all the details about my options and her personal opinions based off information she knew about the cars presented. More

I must say that this was a very pleasant experience. Dustin has a great personality and very knowledgeable on F150. We expected to the purchase would be difficult. However , it was pleasant. Lenny helpe Dustin has a great personality and very knowledgeable on F150. We expected to the purchase would be difficult. However , it was pleasant. Lenny helped get the deal done and both Dustin and Lenny worked efficiently to make a smooth transaction. More

Canaan Ott was amazing to work with! He really listened to what I needed, found me the perfect vehicle, and made the whole process quick and stress-free. No pressure, no hassle just hon He really listened to what I needed, found me the perfect vehicle, and made the whole process quick and stress-free. No pressure, no hassle just honest help and great communication from start to finish. I’d definitely recommend Canaan to anyone looking for a smooth car-buying experience. Thanks again for everything! More